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- Tasks: Bridge business needs and tech requirements while enhancing customer platforms.
- Company: Leading holiday company in Luton with a focus on innovation.
- Benefits: Competitive salary, flexible benefits, and heavily discounted travel options.
- Other info: Enjoy a hybrid working model with great career growth potential.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Experience in Agile teams and knowledge of CRM/CCaaS platforms.
The predicted salary is between 30000 - 50000 £ per year.
A leading holiday company in Luton is recruiting a Technical Business Analyst (Customer Platforms) to bridge the gap between business needs and technical requirements. In this role, you will support workshops, prioritize features, and improve customer-facing platforms through effective process mapping. You’ll need experience in Agile teams and familiarity with CRM/CCaaS platforms. The position offers a competitive salary, flexible benefits, and heavily discounted travel options, with a hybrid working model.
Hybrid: Technical Business Analyst, Customer Platforms in Luton employer: easyJet holidays
Contact Detail:
easyJet holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid: Technical Business Analyst, Customer Platforms in Luton
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to Agile methodologies and CRM/CCaaS platforms. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills through real-life examples during interviews. Talk about how you've improved customer-facing platforms or facilitated workshops. This will help you stand out as a candidate who can bridge the gap between business needs and technical requirements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Hybrid: Technical Business Analyst, Customer Platforms in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Agile teams and any work with CRM/CCaaS platforms. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Technical Business Analyst position and how you can bridge the gap between business needs and technical requirements. Let us know what makes you the perfect fit!
Showcase Your Process Mapping Skills: Since this role involves improving customer-facing platforms, include examples of how you've successfully mapped processes in the past. We love seeing practical applications of your skills, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at easyJet holidays
✨Know Your Tech and Business
Make sure you brush up on both technical and business aspects relevant to the role. Understand how CRM and CCaaS platforms work, and be ready to discuss how you've previously bridged the gap between business needs and technical requirements.
✨Showcase Your Agile Experience
Since this role involves working in Agile teams, be prepared to share specific examples of your experience in Agile environments. Talk about how you’ve contributed to sprints, prioritised features, and adapted to changing requirements.
✨Prepare for Process Mapping Questions
Expect questions around process mapping and how it can improve customer-facing platforms. Have a couple of examples ready where you successfully mapped processes and the impact it had on customer experience.
✨Engage with the Interviewers
Don’t just answer questions; engage with your interviewers. Ask insightful questions about their current projects or challenges they face with customer platforms. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.