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- Tasks: Lead a team to create seamless digital experiences for holiday customers.
- Company: Join easyJet holidays, a fast-growing tour operator with a focus on sustainability.
- Benefits: Competitive salary, bonus scheme, discounted flights, and flexible benefits.
- Why this job: Make a real impact on customer journeys and drive innovation in travel.
- Qualifications: Experience in digital product management and analytics tools.
- Other info: Inclusive workplace with opportunities for growth and creativity.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a Product Manager to join the Digital team at easyJet holidays on a Fixed Term Contract to cover maternity leave. Reporting in to the Head of Digital Product, the role plays a pivotal role in the success of our scaling Digital team. This role is responsible for the post-booking experience across easyJet Holidays. Your mission will be to create a seamless digital journey that keeps customers informed, empowered, and excited, both in the lead-up to and during their holiday. The role is driven by both customer and commercial KPIs, with a strong focus on CSAT, call deflection, and revenue generation.
Responsibilities
- Lead a small team of Product Owners, each with their own development team.
- Own the full product lifecycle, from idea generation to launch, ensuring initiatives are measurable and have strong post-launch plans.
- Collaborate with stakeholders to understand the market and deliver a product roadmap that pushes the business forward.
- Deliver the easyJet holidays strategy, track KPIs, and regularly report return on investment to the business.
- Act as the main point of contact between the Digital team and senior stakeholders, ensuring business requirements are understood and managed before development.
- Attend meetings to help remove blockers and support Product Owners, ensuring smooth collaboration with Technology and Product Delivery Leads.
- Take ownership of submitting funding requests and securing the budget and support needed to succeed.
- Focus on continuous improvement by optimizing processes and enhancing customer experience, drawing from customer insights, analytics, and usability testing.
- Support the shift to agile ways of working, including training and engaging stakeholders to keep them informed of digital innovations.
What You’ll Bring / Qualifications
- Strong background in digital product management, with the ability to coach and mentor a team of digital product owners.
- Comfortable using analytics tools like Google Analytics and ContentSquare to track performance, identify opportunities, and drive improvements through optimisation.
- Experience working in Agile teams; a commercial mindset with a passion for data and analytics.
What’s In It For You / Benefits
- Competitive base salary with an all-inclusive benefits package including our company-wide bonus scheme and a 7% pension contribution.
- Share options and life assurance, plus a range of flexible benefits you can tailor to your needs.
- Heavily discounted flights for you and your loved ones, free easyJet Plus membership, and annual holiday vouchers.
How To Apply
Please click on the apply button to complete your application. Apply promptly as closing dates may move forward if volumes are high.
Accessibility & Diversity
We are committed to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. If you require adjustments during the application or recruitment process, please contact ma.recruitment@easyjet.com for reasonable adjustments.
About EasyJet Holidays
In 2019 we launched our easyJet holidays business, with a mission to provide brilliant holidays at unbeatable prices. We want to lead the industry by making sustainable travel affordable and accessible to everyone. You’ll be part of the UK’s fastest growing tour operator and a company named as one of the Best Workplaces in Travel, with autonomy to do your job and a platform to share your ideas.
Digital Product Manager - Fixed Term Contract in Luton employer: easyJet holidays
Contact Detail:
easyJet holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Product Manager - Fixed Term Contract in Luton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their digital journey and think about how you can contribute to enhancing customer experience. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role of Digital Product Manager. Highlight your successes in previous roles and how they relate to driving customer satisfaction and revenue.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Digital Product Manager - Fixed Term Contract in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Digital Product Manager role. Highlight your background in digital product management and any experience you have with analytics tools, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about creating seamless digital journeys and how your experience can help enhance the post-booking experience at easyJet holidays.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive customer satisfaction and revenue generation. We love seeing measurable results!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at easyJet holidays
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand easyJet holidays' digital products and services. Familiarise yourself with their post-booking experience and think about how you can enhance it. This will show your genuine interest and help you discuss relevant ideas during the interview.
✨Showcase Your Data Skills
Since the role requires a strong focus on KPIs and analytics, be prepared to discuss your experience with tools like Google Analytics and ContentSquare. Bring examples of how you've used data to drive product improvements in the past, as this will demonstrate your analytical mindset and commercial awareness.
✨Emphasise Agile Experience
Highlight your experience working in Agile teams and how you've contributed to successful product launches. Be ready to share specific examples of how you've collaborated with stakeholders and removed blockers, as this will illustrate your ability to lead and support a team effectively.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions about the team dynamics, the company's vision for digital products, and how they measure success. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.