At a Glance
- Tasks: Lead the development of AI-powered digital contact channels and enhance user experience.
- Company: Join easyJet holidays, a leader in travel innovation.
- Benefits: Enjoy hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Exciting role starting 1 October 2026, based near Luton.
- Why this job: Make a real impact on customer interactions and drive digital transformation.
- Qualifications: Experience in digital channels and strong leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
easy Jet holidays is seeking a Digital Contact Channels Manager to own the roadmap for digital contact channels and lead a development team.
You’ll improve the chatbot and wider channel experience, working with stakeholders to drive impact and ROI across digital touchpoints.
You’ll manage agile delivery, monitor performance, and align with legal and data protection teams. The role is based near Luton, offers hybrid work, and starts 1 October 2026.
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AI-Powered Digital Contact Channels Lead (Hybrid) in Luton employer: easyJet holidays
easyJet holidays is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation within the Digital team. Employees benefit from a comprehensive package that includes competitive salaries, pension contributions, and substantial discounts on flights, alongside ample opportunities for professional growth in a vibrant hybrid working environment.
