At a Glance
- Tasks: Design user experiences and optimise digital journeys for millions of customers.
- Company: Join easyJet, Europe's iconic low-cost airline with a collaborative culture.
- Benefits: Enjoy flexible working, competitive bonuses, and excellent staff travel perks.
- Other info: Be part of a dynamic team focused on innovation and continuous improvement.
- Why this job: Make a real impact on customer experiences while working with cutting-edge design tools.
- Qualifications: Extensive UX/UI design experience and proficiency in Figma and user testing platforms.
The predicted salary is between 55000 - 60000 £ per year.
We are easyJet – a FTSE listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
What makes us easyJet? Our Promise Behaviours - we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.
Read on if you:
- Have extensive experience in UX and UI design within fast-paced digital environments
- Enjoy solving complex customer problems through experimentation and optimisation
- Love using insight, research and data to improve digital experiences
- Thrive in collaborative agile teams and enjoy working with a variety of stakeholders
- Are passionate about creating accessible, customer-first digital journeys
THE TEAM
Our CRO/Experimentation team plays a key role in optimising easyJet’s digital experience and improving conversion across our customer journeys. Working closely with Product, Analytics, Research and Development teams, we use experimentation, customer insight and innovation to continuously improve how customers interact with easyJet online. This is a collaborative and fast-moving team where ideas are encouraged, test-and-learn is part of everyday life, and customer experience is always front and centre.
THE ROLE
As UX Designer for CRO/Experimentation, you’ll design and deliver A/B and multivariate tests across easyJet’s digital platforms, helping us create seamless and engaging experiences for millions of customers. You’ll work closely with stakeholders across Product, Data, Insight, Digital Performance and Engineering to turn customer and business challenges into intuitive digital solutions. From early wireframes through to market-ready prototypes in Figma, you’ll bring ideas to life quickly while balancing user needs, commercial objectives and brand consistency. You’ll also support research and validation activities, ensuring all design decisions are informed by customer behaviour, feedback and data insights.
Key responsibilities include:
- Designing user experiences and UI solutions for experimentation and optimisation activity
- Collaborating with Product Owners, analysts, developers and designers across the business
- Gathering and interpreting design and testing requirements with stakeholders
- Creating wireframes, prototypes and polished design solutions in Figma
- Supporting user research and validation using a range of methodologies and tools
- Using platforms such as Userlytics to understand customer behaviour and experience
- Contributing to continuous improvement of CRO processes and team efficiency
- Ensuring designs are aligned to accessibility standards and easyJet brand guidelines
WHAT WE’RE LOOKING FOR
- Extensive experience in UX and UI design
- Experience designing for web and mobile products
- Good understanding of CSS and HTML
- Experience using user testing platforms such as Userlytics
- Proficiency using Figma for design and prototyping
- Experience working within agile delivery environments
- Ability to manage multiple projects and priorities simultaneously
- Strong stakeholder management and communication skills
- Experience working with tools such as JIRA or similar project management platforms
- Understanding of accessibility standards and inclusive design principles
- A proactive mindset with the confidence to challenge existing approaches and drive innovation
WHAT YOU’LL GET IN RETURN
- Up to 20% bonus
- BAYE, SAYE and performance share schemes
- Life assurance
- Flexible benefits package
- Excellent staff travel benefits
PRACTICALITIES
This is a full-time position. We support hybrid working and spend time together as a team in our Luton HQ offices.
REASONABLE ADJUSTMENTS
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.
Business Area: Digital
UX Designer employer: easyJet Airline Company PLC
At easyJet, we pride ourselves on being a dynamic and inclusive employer that values innovation and collaboration. As a UX Designer in our Luton HQ, you'll be part of a vibrant team dedicated to enhancing the digital experience for millions of customers, with ample opportunities for professional growth and development. Enjoy a flexible working environment, competitive benefits including staff travel perks, and the chance to contribute to a brand that is synonymous with affordable travel across Europe.
Contact Details:
easyJet Airline Company PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land UX Designer
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at easyJet Airline Company PLC for a UX Designer, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like easyJet Airline Company PLC before they go live!
We think you need these skills to ace UX Designer
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like UX Designer at easyJet Airline Company PLC, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work easyJet Airline Company PLC does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to easyJet Airline Company PLC. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at easyJet Airline Company PLC.
How to prepare for a job interview at easyJet Airline Company PLC
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with easyJet Airline Company PLC, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. easyJet Airline Company PLC might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at easyJet Airline Company PLC!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what easyJet Airline Company PLC is looking for.
