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- Tasks: Support pilots by managing performance, engagement, and well-being in a dynamic environment.
- Company: Join easyJet, a leading airline with a passion for low-cost travel and customer connection.
- Benefits: Enjoy up to 20% bonus, 25 days holiday, and excellent staff travel perks.
- Other info: Full-time role at Newcastle Airport with opportunities for career growth.
- Why this job: Make a real impact on pilot support and foster a high-performance culture.
- Qualifications: Strong HR background, people management skills, and experience in fast-paced settings.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Pilot Support Manager – Newcastle (16288). We are looking for a Pilot Support Manager with a strong HR background to support our Pilots in Newcastle. This role requires an individual who excels in people management and has a proven track record of developing positive, high-performance cultures. You will collaborate with the Base Captain to implement the Flight Operations engagement plan, drive operational performance, recognising exceptional contributions from pilots, and promoting recognition across the entire base community. Your leadership should be visible, proactive, and rooted in inclusive behaviours.
Responsibilities
- Overseeing pilot performance in areas such as conduct, absence, return to work, disciplinary processes, and grievance management.
- Collaborate with the Base Captain to implement the Flight Operations engagement plan, recognising exceptional contributions from pilots, and promoting recognition across the entire base community.
- Engage with local industrial bodies and works councils; ensure innovative and effective communication to pilots.
- Support the safety and well-being of pilots by contributing to Health and Safety standards and collaborating with the Safety and FRMS team to manage fatigue levels.
- Manage relationships with third-party suppliers and ensure operational effectiveness at the base, with a focus on HR and people-centric goals.
Requirements
- Strong HR background in regulated environments with experience in people management and performance in fast-paced settings.
- Ability to prioritise, demonstrate resilience, and drive employee engagement.
- Proficiency in MS Office tools (Outlook, Excel).
- Experience delivering performance through KPIs, especially in employee engagement.
- Strong written and verbal communication skills; confident in face-to-face interactions.
- Experience with HR policies and unionised environments, including interactions with union members.
- Passion for performance and supporting pilots.
What you’ll get in return
- Up to 20% bonus
- 25 days holiday
- BAYE, SAYE & Performance share schemes
- Life Assurance
- Excellent staff travel benefits
Location & Hours of Work
This is a full-time, office-based role at Newcastle Airport, working 40 hours per week. The schedule is 5 days out of 7, which may include weekends and evenings. While the role is non-flying, it may occasionally involve business travel.
About easyJet
Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet.
At easyJet our aim is to make low-cost travel easy – connecting millions of people to what they love using Europe’s best airline network, great value fares, and friendly service. Whether you’re working as part of our front-line operations or in our corporate roles, we’ll give you everything you need to make a personal impact on our growing business. We believe in sharing new opportunities, stepping up to challenges and supporting each other with our Orange Spirit.
Make a difference with your next role. Make it easyJet.
Apply
Complete your application on our careers site.
Reasonable Adjustments
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.
Business Area
Operations
Primary Location
Newcastle
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Pilot Support Manager - Newcastle employer: easyJet Airline Company PLC
Contact Detail:
easyJet Airline Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pilot Support Manager - Newcastle
✨Tip Number 1
Network like a pro! Reach out to current or former employees at easyJet, especially those in HR or pilot support roles. They can give you insider info on the company culture and what it takes to succeed in the role.
✨Tip Number 2
Prepare for the interview by brushing up on your people management skills. Think of examples where you've successfully engaged teams or handled tricky situations. We want to see that you can drive performance and foster a positive culture!
✨Tip Number 3
Show your passion for supporting pilots! During your interview, share your thoughts on how you would promote recognition and well-being among the team. This role is all about making a difference, so let that shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the easyJet family!
We think you need these skills to ace Pilot Support Manager - Newcastle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Pilot Support Manager role. Highlight your HR experience and any relevant achievements that showcase your ability to manage people and drive performance. We want to see how you can contribute to our high-performance culture!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting pilots and how your background aligns with our values. Be sure to mention your experience in regulated environments and your approach to employee engagement.
Showcase Your Communication Skills: Strong written and verbal communication skills are key for this role. Make sure your application reflects your ability to communicate effectively. Whether it's through your CV, cover letter, or any additional documents, clarity and professionalism are essential!
Apply Through Our Website: We encourage you to apply directly through our careers site. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at easyJet Airline Company PLC
✨Know Your HR Stuff
Make sure you brush up on your HR knowledge, especially in regulated environments. Be ready to discuss your experience with performance management, grievance processes, and how you've fostered a positive culture in previous roles.
✨Showcase Your People Skills
This role is all about people management, so be prepared to share specific examples of how you've engaged and motivated teams. Think about times when you recognised exceptional contributions and how that impacted performance.
✨Be Proactive and Inclusive
Demonstrate your proactive leadership style by discussing how you've implemented engagement plans or improved communication within teams. Highlight your commitment to inclusivity and how you've ensured everyone feels valued.
✨Prepare for Scenario Questions
Expect scenario-based questions related to managing pilot performance and safety standards. Practice articulating your thought process and decision-making skills in these situations, as they’ll want to see how you handle real-life challenges.