At a Glance
- Tasks: Provide hands-on tech support for airport systems and resolve issues quickly.
- Company: Join easyJet, a leading airline with a focus on innovation and teamwork.
- Benefits: Enjoy competitive salary, 25 days holiday, and discounted travel for friends and family.
- Other info: Hybrid working model with opportunities for career growth and international work.
- Why this job: Be part of a dynamic team that keeps airport operations running smoothly.
- Qualifications: Experience in aviation tech and strong troubleshooting skills required.
The predicted salary is between 30000 - 40000 £ per year.
What You’ll Do
- Keep Operations Flying: Provide hands‑on and remote technical support for vital airport infrastructure, endpoint devices, printers, kiosks, and self‑service technologies.
- Resolve Incidents Fast: Diagnose and smash technical glitches under pressure, collaborating with internal teams and third‑party suppliers to minimize operational downtime.
- Drive Tech Upgrades: Support the rollout, configuration, testing, and validation of exciting new airport tech deployments and software upgrades.
- Be the Local Expert: Build rock‑solid relationships with airport stakeholders, crew, and suppliers to ensure our tech remains compliant, secure, and fit for purpose.
- Protect Continuity: Maintain detailed asset inventories, configuration logs, and support documentation so our network remains resilient.
What We’re Looking For
- Aviation Tech Experience: You have a proven track record supporting endpoint devices, hardware, and Windows‑based systems within a live airport or aviation environment.
- Airport System Savvy: You understand how passenger processing, baggage operations, and supplier‑hosted airport systems connect and flow.
- A Master Troubleshooter: You know incident management processes inside out and can restore complex, integrated services calmly and methodically.
- A Great Communicator: You can easily translate complex tech talk into simple terms for non‑technical airport crew and stakeholders.
- Adaptable & Driven: You thrive in fast‑paced, operationally critical environments and take true ownership of your tasks.
“Please note that this role does not meet the criteria for visa sponsorship, and we are therefore unable to consider applicants who require sponsorship to work in the UK.”
Location & Hours of Work
We operate a hybrid working policy of 40%-60% of the month spent with colleagues.
Reasonable Adjustments
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.
What you’ll get in return:
- Competitive base salary
- 25 days holiday, pension scheme, life assurance, and a flexible benefits package.
- Discounted staff travel scheme for friends and family.
- Annual credit for discount on easyJet holidays.
- ‘Work Away’ scheme, allowing you to work abroad for 30 days a year.
- Electric vehicle lease salary sacrifice scheme.
Support Technician - Airports in Luton employer: easyJet Airline Company PLC
At easyJet, we pride ourselves on being an excellent employer, offering a dynamic work culture that thrives on collaboration and innovation. As a Support Technician at our Luton location, you'll enjoy competitive benefits including a flexible working policy, generous holiday allowance, and unique perks like discounted travel for friends and family, all while contributing to the seamless operation of vital airport technologies. We are committed to your professional growth and inclusivity, ensuring that every team member feels valued and empowered to excel in their role.
Contact Details:
easyJet Airline Company PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Technician - Airports in Luton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what easyJet Airline Company PLC values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges easyJet Airline Company PLC might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at easyJet Airline Company PLC!
✨Direct Apply to easyJet Airline Company PLC
Let's not forget to apply directly through the easyJet Airline Company PLC website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Support Technician - Airports in Luton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at easyJet Airline Company PLC.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at easyJet Airline Company PLC. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at easyJet Airline Company PLC
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
