At a Glance
- Tasks: Provide hands-on tech support for airport systems and ensure smooth operations.
- Company: Join easyJet, a leading low-cost airline with a mission to simplify travel.
- Benefits: Enjoy competitive salary, 25 days holiday, and discounted travel for friends and family.
- Other info: Hybrid working model with opportunities for career growth and international work.
- Why this job: Be part of a dynamic team that keeps technology running smoothly in airports.
- Qualifications: Experience with endpoint devices and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are easyJet – a FTSE-250 listed, multi‑billion low‑cost airline that serves tens of millions of customers every year. With over 1,207 routes across 38 countries and more than 18,000 colleagues, we’re on a mission to make low‑cost travel easy. Every day thousands of passengers and crew rely on seamless technology to get to their destinations.
What You’ll Do
- Provide hands‑on and remote technical support for airport infrastructure, including endpoint devices, printers, kiosks, and self‑service technologies.
- Diagnose and resolve technical glitches under pressure, collaborating with internal teams and third‑party suppliers to minimise operational downtime.
- Support the rollout, configuration, testing and validation of new airport technology deployments and software upgrades.
- Build solid relationships with airport stakeholders, crew and suppliers to ensure technology remains compliant, secure and fit for purpose.
- Maintain detailed asset inventories, configuration logs and support documentation to keep the network resilient.
Requirements of the Role
- A proven track record supporting endpoint devices, hardware and Windows‑based systems within a live airport or aviation environment.
- Knowledge of passenger processing, baggage operations and supplier‑hosted airport systems.
- Expertise in incident management processes and the ability to restore complex, integrated services calmly and methodically.
- Strong communication skills – able to translate technical concepts into simple terms for non‑technical crew and stakeholders.
- Adaptability and drive – thrive in fast‑paced, operationally critical environments and take ownership of tasks.
Location & Hours of Work
Hybrid working policy – 40% to 60% of the month spent on site with colleagues. Location: Luton Airport.
Benefits
- Competitive base salary.
- 25 days holiday, pension scheme, life assurance and flexible benefits package.
- Discounted staff travel scheme for friends and family.
- Annual credit for discount on easyJet holidays.
- Work away scheme – allow you to work abroad for 30 days a year.
- Electric vehicle lease salary sacrifice scheme.
We welcome candidates from all backgrounds and are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.
Support Technician - Airports in London employer: easyJet Airline Company PLC
easyJet is an exceptional employer, offering a dynamic work environment at Luton Airport where you can thrive as a Support Technician. With a strong focus on employee growth, competitive benefits including discounted travel for friends and family, and a hybrid working policy, easyJet fosters a culture of collaboration and innovation, ensuring that every team member plays a vital role in delivering seamless technology solutions to millions of passengers.
Contact Details:
easyJet Airline Company PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Technician - Airports in London
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We think you need these skills to ace Support Technician - Airports in London
Some tips for your application 🫡
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How to prepare for a job interview at easyJet Airline Company PLC
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
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