At a Glance
- Tasks: Lead and develop a cutting-edge experimentation strategy to drive digital growth and customer value.
- Company: Join easyJet, Europe's leading airline known for innovation and excellent service.
- Benefits: Enjoy up to 30% bonus, 25 days holiday, and flexible benefits including staff travel perks.
- Other info: Be part of a lean team focused on data-driven decision making and continuous improvement.
- Why this job: Make a real impact in a dynamic environment while shaping the future of digital travel.
- Qualifications: Proven experience in leading experimentation in high-traffic eCommerce settings and strong statistical knowledge.
The predicted salary is between 70000 - 90000 £ per year.
easyJet is Europe’s leading airline offering a unique and winning combination of the best route network connecting Europe's primary airports, with great value fares and friendly service. Innovation is in easyJet’s DNA – since launching over 30 years ago, easyJet changed the way people fly to the present day where the airline leads the industry in digital, web, engineering and operational innovations to make travel more easy and affordable for its passengers.
We have an exciting new opportunity for an experienced and strategic Experimentation Lead to develop and lead a multidisciplinary experimentation function, including dedicated development, design and analytics leads, building scalable capability that drives sustainable growth rather than isolated test outcomes. The role will also contribute to defining the easyJet experimentation strategy, leverage new technologies, AI and automation to ensure we can scale our experimentation execution efficiently and continuously deliver incremental value.
The Digital Product Team sits in the Digital function within the Customer & Marketing Team. We own a critical part of the easyJet customer journey as we look after the primary digital customer touchpoints. We maintain and innovate our website and our award-winning mobile app to deliver best in class customer experience, all while delivering and exceeding on business objectives. We are a lean team that operates efficiently, with focused strategy, clear objectives, data driven decision making, and value-based output.
This critical role is responsible for building and scaling a product-led, data-driven experimentation capability across easyJet’s digital ecosystem, including easyjet.com, native mobile apps and easyJet Holidays. As we evolve our platforms, this role will ensure experimentation is embedded within the product development lifecycle and engineering architecture, enabling teams to deliver measurable customer and commercial value through structured test-and-learn practices.
What you’ll be doing:
- Define and lead a product-led experimentation strategy aligned to digital growth, customer value and commercial objectives.
- Embed experimentation within the product lifecycle, ensuring hypotheses are driven by clear customer problems and business opportunities.
- Partner with the digital merchandising teams across flights and holidays to both execute high value trading focussed experiments and enable increased experimentation self-service and automation.
- Lead, coach and develop a multidisciplinary experimentation team including Experimentation Developers, Designers and Data Analysts.
- Ensure experimentation efforts are prioritised based on expected value, impact and strategic alignment.
- Partner with Product and Engineering to embed experimentation within the evolving React and native app architecture to enable scalable and efficient testing.
- Establish scalable, in-code and server-side experimentation approaches to increase capability and reduce reliance on front-end tools.
- Ensure learnings are synthesised into actionable product improvements and platform capability enhancements.
- Build reporting frameworks that focus on value delivered, anchored around KPIs including conversion, ancillary attachment, revenue, margin impact, and more.
- Create durable feedback loops to validate sustained performance uplift and long-term impact.
- Design and implement a scalable operating model that enables product squads to independently run high-quality experiments.
- Define the future organisation design and capability roadmap for experimentation as the function scales.
- Create succession and capability development plans across technical and analytical disciplines.
- Manage dedicated partner resources to augment in-house team capacity, ensuring quality consistency and flexibility is maintained.
What you’ll bring to the team:
- Significant experience leading experimentation or CRO functions within complex, high-traffic digital eCommerce environments.
- Proven track record of scaling experimentation beyond tactical A/B testing into embedded product capability.
- Experience working within modern front-end frameworks such as React or similar SPA architectures.
- Strong understanding of server-side experimentation, feature flags and experimentation platform design.
- Experience implementing experimentation across native mobile apps.
- Strong statistical knowledge and experience designing and analysing robust experiments.
- Demonstrable commercial acumen with experience delivering measurable revenue impact.
- Experience designing scalable experimentation operating models across multiple squads.
- Experience building and leading high-performing teams.
- Strong stakeholder management and influencing skills across Product, Engineering, Commercial and Marketing.
- Extensive experience leading experimentation teams and processes.
- Flexibility to work in a cross-functional, matrixed environment where multiple priorities need to be managed.
What we can offer you:
- Up to 30% bonus.
- 25 days holiday.
- BAYE, SAYE & Performance share schemes.
- Life Assurance.
- Flexible benefits package (Work Away) enabling you to work abroad for up to 30 working days per year.
- Excellent staff travel benefits.
Senior Experimentation Manager in London employer: easyJet Airline Company PLC
At easyJet, we pride ourselves on being an innovative leader in the airline industry, offering a dynamic work environment that fosters creativity and collaboration. As a Senior Experimentation Manager, you will be part of a forward-thinking team dedicated to enhancing the digital customer experience while enjoying a range of benefits including up to 30% bonus, flexible working options, and excellent staff travel perks. Our commitment to employee growth and a supportive culture makes easyJet an exceptional place to build a rewarding career.
Contact Details:
easyJet Airline Company PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Experimentation Manager in London
✨Leverage Innovation Hubs
Tap into local innovation hubs and research centres. These places often host events and workshops where you can meet like-minded people and industry leaders. Plus, they might have job openings that aren't widely advertised, so keep your ears open!
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Turn your past innovation projects into compelling stories. Create a portfolio showcasing your creativity and problem-solving skills. This can give hiring managers a real flavour of what you can bring to the table at companies like easyJet Airline Company PLC.
✨Connect at Industry Conferences
Make it a point to attend industry conferences and seminars focused on R&D and innovation management. These events are fantastic for networking and often have job boards or career fairs where you can connect directly with firms looking for talent.
✨Use Your University’s Resources
If you're fresh out of university, don't forget to tap into your institution's career services. They often have exclusive partnerships with companies seeking new talent in R&D, especially for full-time roles. It's a good shortcut to landing a gig at places like easyJet Airline Company PLC.
We think you need these skills to ace Senior Experimentation Manager in London
Some tips for your application 🫡
Showcase Your Creative Thinking:In innovation and R&D management, it's all about thinking outside the box. Make sure your CV highlights any projects or experiences that showcase your creative problem-solving skills. Use specific examples to illustrate how you've developed and implemented innovative ideas in previous roles.
Tailor Your Experience to R&D:When you're crafting your CV, focus on your experience in research and development. Highlight any relevant projects you've worked on, including methodologies used and results achieved. This will show us at easyJet Airline Company PLC that you understand the R&D process and can contribute meaningfully to our projects.
Let Your Passion Shine in the Cover Letter:For a full-time role like this, your cover letter should reflect your genuine passion for innovation and development. Share your excitement about the opportunity to work at easyJet Airline Company PLC and touch on how your goals align with our mission. This helps us see your motivation for wanting to join our team!
Quantify Your Achievements:Numbers speak volumes in R&D! Whenever possible, quantify your achievements in your CV. Whether it’s a percentage improvement in project outcomes, the budget size you’ve managed, or the number of successful products you've launched, these figures will help paint a clearer picture of your impact and capabilities.
How to prepare for a job interview at easyJet Airline Company PLC
✨Show Off Your Innovative Thinking
In an Innovation R&D Management role at easyJet Airline Company PLC, they're going to want to see how you approach problem-solving. Be ready to discuss previous projects where you introduced a new idea or process. Highlight your ability to think outside the box and provide examples where your innovations drove significant results.
✨Familiarity with Tools and Technologies
Make sure you're clued up on the latest tools and technologies related to innovation management, such as project management software and data analysis platforms. Being able to discuss specific tools you’ve used or have experience with will show easyJet Airline Company PLC that you’re ready to hit the ground running.
✨Demonstrate Collaboration Skills
Since this is a full-time gig, emphasising your teamwork skills will be essential. In innovation, collaboration often sparks the best ideas, so be ready to talk about how you've worked effectively within cross-functional teams in your past roles. Have concrete examples at the ready!
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions in your interview that reflect real challenges you might face in the role. £At easyJet Airline Company PLC, they might want to see how you handle tight deadlines or manage conflicting ideas within a team. Prepare some responses that demonstrate your critical thinking and decisiveness in high-pressure situations.
