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- Tasks: Lead investigations into customer incidents and ensure top-notch safety standards.
- Company: A leading holiday provider with a focus on customer care.
- Benefits: Competitive salary, hybrid working model, and a supportive team environment.
- Why this job: Make a real difference in customer safety while enjoying flexible work options.
- Qualifications: Experience in incident investigation and knowledge of food safety regulations.
- Other info: Join a dynamic team near Luton Airport with great career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
A leading holiday provider is seeking a Senior Customer Safety Investigator to oversee investigations into significant customer incidents. The role involves gathering evidence, producing structured reports, and coordinating with various teams to ensure consistent customer care.
Ideal candidates will have experience in incident investigation and a strong understanding of food safety and hygiene qualifications. This full-time position offers a competitive salary and a hybrid working model near Luton Airport.
Senior Customer Safety Investigator - Hybrid Role in London employer: easyJet Airline Company PLC
Contact Detail:
easyJet Airline Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Safety Investigator - Hybrid Role in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work in customer safety or investigations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your incident investigation skills. Be ready to discuss real-life scenarios where you’ve successfully handled customer incidents. We want to see how you think on your feet!
✨Tip Number 3
Showcase your understanding of food safety and hygiene during interviews. Bring examples of how you've applied these principles in past roles. It’ll demonstrate that you’re not just a fit for the role, but a standout candidate!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Customer Safety Investigator - Hybrid Role in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in incident investigation and any relevant food safety qualifications. We want to see how your background aligns with the role, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Customer Safety Investigator role. Share specific examples of past investigations you've led and how they relate to customer safety.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially when it comes to structured reports and evidence gathering.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at easyJet Airline Company PLC
✨Know Your Stuff
Make sure you brush up on your knowledge of incident investigation processes and food safety regulations. Familiarise yourself with common customer incidents in the holiday industry, as this will help you demonstrate your expertise during the interview.
✨Showcase Your Reporting Skills
Since producing structured reports is a key part of the role, be prepared to discuss your experience with report writing. Bring examples of past reports you've created, and be ready to explain how you gathered evidence and presented your findings.
✨Team Player Vibes
This role involves coordinating with various teams, so highlight your teamwork skills. Think of specific examples where you successfully collaborated with others to resolve issues or improve customer care, and be ready to share these stories.
✨Ask Smart Questions
Prepare thoughtful questions about the company's approach to customer safety and how they handle investigations. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
