At a Glance
- Tasks: Lead the vision and strategy for easyJet's In-Flight Retail technology.
- Company: Join easyJet, a leading low-cost airline connecting millions across Europe.
- Benefits: Enjoy up to 20% bonus, 25 days holiday, and excellent staff travel perks.
- Other info: Hybrid working model with opportunities for career growth and travel.
- Why this job: Shape the future of travel retail while working with innovative tech.
- Qualifications: Experience in product management, Agile environments, and strong analytical skills.
The predicted salary is between 60000 - 72000 £ per year.
We are easyJet – a FTSE-100 listed, multi‑billion low‑cost airline that serves tens of millions of customers every single year. We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low‑cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
easyJet is evolving its In‑Flight Retail capability into a fully product‑led model, focused on maximising ancillary revenue, enhancing onboard customer experience, and empowering crew through reliable, intuitive technology. As our Technical Product Owner, you’ll own the long‑term vision, strategy and performance of IFR technology platforms. This includes onboard retail systems, crew applications, payment services, stock and supply chain integrations, reporting tools and associated APIs.
You’ll have the opportunity to travel across the easyJet network and act as a single point of product ownership within the IFR technology squad, balancing commercial ambition with technical sustainability. They work cross‑functionally with Commercial, Cabin Services, Finance, Operations and Architecture to ensure the IFR ecosystem evolves in line with business strategy and customer expectations.
This is a full time, permanent opportunity based in Luton! (Hybrid Working)
What you’ll be doing
- Define and maintain the IFR product vision aligned to ancillary revenue strategy and customer experience ambitions
- Own and evolve a clear product roadmap focused on value, outcomes and measurable impact
- Use data, insights and stakeholder feedback to shape product direction
- Balance innovation with operational stability and regulatory compliance
- Accountable for IFR product performance metrics (e.g. revenue per passenger, conversion, payment success rate, usability, system uptime)
- Prioritise initiatives based on business value, risk reduction and customer impact
- Lead quarterly and sprint‑level outcome planning aligned to product strategy
- Continuously evaluate product effectiveness and iterate based on data
- Own and maintain a clearly prioritised, outcome‑driven backlog
- Ensure user stories are value‑led and aligned to measurable goals
- Provide clarity and direction to the squad on what problem is being solved and why
- Accept completed work against defined success criteria
- Maintain a strong understanding of IFR system architecture, integrations, devices and payment platforms
- Partner with Architects to manage technical debt, resilience and scalability
- Ensure security, compliance and governance standards are embedded in product evolution
- Oversee integration strategy with third‑party suppliers and internal systems
- Act as the primary interface between Commercial, Cabin Services and Technology
- Build strong, trust‑based relationships across business functions
- Enable empowered squad decision‑making within clear product guardrails
- Champion agile product principles and continuous improvement
What you’ll bring to the team
- Proven experience operating in a product‑led Agile environment
- Experience owning product vision, roadmap and backlog
- Strong commercial and analytical mindset
- Ability to define product outcomes and measurable success metrics
- Experience working with cloud‑based platforms (preferably AWS)
- Understanding of APIs, system integrations and relational databases
- Experience working with third‑party vendors and integrated platforms
- Strong stakeholder engagement and influencing capability
- Experience in airline, travel, retail or payments environments and managing digital or onboard retail platforms
- Understanding of POS, mobile device management and payment technologies
- Experience scaling products across multiple markets or operational environments
- Knowledge of the low‑cost airline business model and ancillary revenue drivers
- Previous experience in a technical role (e.g. Developer, Technical BA, Systems Analyst or similar)
What we can offer you
- Up to 20% bonus
- 25 days holiday
- BAYE, SAYE & Performance share schemes
- Life Assurance
- Flexible benefits package
- Excellent staff travel benefits
Product Owner - Retail in London employer: easyJet Airline Company PLC
At easyJet, we pride ourselves on being a leading low-cost airline that not only connects millions of customers across Europe but also fosters a dynamic and inclusive work environment. As a Product Owner in our Luton office, you'll enjoy a hybrid working model, competitive benefits including up to 20% bonus and excellent staff travel perks, and ample opportunities for professional growth within a collaborative team dedicated to innovation in the retail space. Join us in shaping the future of in-flight retail while enjoying a culture that values your contributions and empowers you to make a real impact.
Contact Details:
easyJet Airline Company PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner - Retail in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like easyJet Airline Company PLC!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at easyJet Airline Company PLC would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at easyJet Airline Company PLC through your school's career services!
We think you need these skills to ace Product Owner - Retail in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Owner - Retail, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Owner - Retail position at easyJet Airline Company PLC. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at easyJet Airline Company PLC
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
