People Solutions Specialist – HR Systems and Change in London

Luton | Full-time | Hybrid

We support hybrid working, and you’ll spend 60% of your time each month in the office. This role is a 15 month fixed term contract.

You turn complex people system needs into clear, practical changes that work for colleagues. You’re analytical, organised and curious, with the confidence to ask the right questions, spot what really needs fixing and bring people with you through change.

The opportunity

As People Solutions Specialist, you’ll provide analytical, delivery and operational support across People Solutions, helping translate business needs into system and process improvements. Working with stakeholders across People, Payroll, Technology and the wider business, you’ll gather requirements, support delivery, coordinate testing and help make sure changes are ready to land smoothly.

This role suits someone who enjoys getting underneath a problem, bringing structure to complexity and making change easier for people. If you’re curious, thorough and good at turning conversations into clear solutions, you’ll make a real difference here.

The team & culture

You’ll work closely with colleagues across People, Payroll and Technology, connecting different perspectives and helping teams reach practical, joined up solutions. You’ll be part of an environment that values collaboration, clear communication and continuous improvement, with a strong focus on making systems and processes accurate and user friendly.

What you’ll be doing

• You’ll work with stakeholders to gather, analyse and document business requirements, facilitating conversations and workshops to understand the real need and desired outcome.
• You’ll support People system enhancements and process improvements, translating requirements into practical solutions and helping with operational cases and resolution activity when needed.
• You’ll coordinate User Acceptance Testing, track defects and issues through testing and hypercare, and help ensure delivered changes meet agreed requirements and quality standards.
• You’ll also create clear process documentation, knowledge articles, user guidance and training materials.

Requirements of the Role

What we’re looking for

• You’ll bring experience of gathering and documenting business requirements, supporting system, process or operational improvements, and coordinating User Acceptance Testing.
• Strong analytical and problem solving skills are important, alongside excellent stakeholder communication, solid organisation and the ability to manage multiple priorities without losing detail.
• Experience in People, HR, Payroll or Shared Services, knowledge of Workday or similar HR systems, process mapping, continuous improvement or project delivery would be useful rather than essential.
• You’ll be collaborative, adaptable and focused on creating changes that work well for the people using them.

What you’ll get

• Competitive base salary + up to 20% bonus
• Private medical insurance
• 25 days holiday + bank holidays
• Annual credit towards an easyJet holiday
• Excellent staff travel benefits
• Flexible benefits package including share schemes

Diversity isn't a checkbox — it's how we fly. Different perspectives help us challenge assumptions, understand colleagues’ needs and design better solutions. Whatever your background, if you’re thoughtful, curious and motivated to make systems and processes easier for people, we want to hear from you.

Reasonable Adjustments

At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.