At a Glance
- Tasks: Lead employee listening programmes and turn feedback into actionable insights.
- Company: Join easyJet, Europe's iconic low-cost airline with a vibrant culture.
- Benefits: Enjoy competitive pay, travel perks, and a supportive work environment.
- Other info: Flexible working options and a commitment to inclusivity.
- Why this job: Make a real impact on colleague experience and drive meaningful change.
- Qualifications: Experience in employee listening and strong analytical skills required.
The predicted salary is between 50000 - 60000 £ per year.
Job Description
People Insight and Listening Partner (17079)
We are easy Jet – a FTSE listed, £multi-billion low‑cost airline that serves tens of millions of customers every single year.
If you’re reading this, you have probably already been an easy Jet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.
We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues.
We’re on a mission to make low‑cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
What makes us easy Jet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easy Jet.
- Read on if you
- Have experience in employee listening, engagement or culture focused roles.
- Enjoy turning data into meaningful stories and actionable insights that influence business decisions.
- Thrive in a collaborative environment where you can work across teams and senior stakeholders.
- Are confident managing multiple projects and delivering at pace.
- Can be in our fantastic Luton head office 3 x per week.
- The Team
The People Data, Insight and Analytics team sits at the heart of how easy Jet understands and improves colleague experience.
The team brings together data, insight and listening to empower leaders with the clarity they need to make informed decisions.
From engagement and culture to performance and workforce trends, the team ensures that colleague feedback is heard, understood and translated into meaningful action that drives performance and builds trust across the organisation.
The Role
As our People Insight and Listening Partner, you will lead the development and delivery of an integrated employee listening programme, ensuring every channel is aligned, impactful and connected.
You’ll turn feedback into meaningful insight, helping leaders understand what matters most to their teams and where to act.
You will shape how we listen, respond and act on colleague feedback, building trust in our data and embedding a culture where insight drives decision‑making. You will also:
- Deliver and continuously evolve the Airwaves survey and wider listening programme to ensure consistency, quality and impact.
- Translate listening data into clear, actionable insights that support better business decisions.
- Establish effective governance including feedback loops, trackers and stakeholder groups to ensure visibility and accountability.
- Monitor engagement, trust and culture metrics, providing clear and timely reporting to leaders.
- Integrate listening data with broader people insights to create a joined up narrative of colleague experience.
- Partner with stakeholders across the business to identify themes, risks and opportunities and ensure actions are tracked and delivered.
- Build capability across HR and leadership teams to confidently interpret and act on data.
- Stay up to date with external best practice to continuously enhance easy Jet’s approach to listening and analytics.
Requirements of the Role
- What we’re looking for
- Proven experience in employee listening, engagement or people insight roles.
- Strong analytical capability with the ability to translate data into meaningful, commercial insight.
- Experience working with listening platforms such as Peakon or similar tools.
- Confident communicator who can present insight clearly to senior stakeholders.
- Strong collaboration and stakeholder management skills across diverse teams.
- Experience managing multiple projects and delivering outcomes in a fast‑paced environment.
- Comfortable working alongside analytics teams and using data to influence decisions.
- A proactive mindset with curiosity and a passion for continuous improvement.
- What you’ll get in return
- Up to 20% maximum bonus
- PMI
- 7% pension contributions
- Excellent staff travel benefits
- 25 days of annual leave + bank holidays
- Annual credit towards an easy Jet holiday
- Various flexible benefits and extras
- Practicalities
This full‑time role will be based in Luton and will be 40 hours per week. We support hybrid working and we spend 60% of our time per month in the office.
Reasonable adjustments
At easy Jet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe.
We welcome candidates from all backgrounds.
If you require specific adjustments or support during the application or recruitment process, we are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.
- Business Area
- Human Resources
- #J-18808-Ljbffr
Contact Details:
easyJet Airline Company PLC Recruitment Team
