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- Tasks: Lead financial management for Disruption and Customer Contact Centre, driving performance and strategic planning.
- Company: Join easyJet, Europe's iconic low-cost airline connecting millions every year.
- Benefits: Enjoy up to 20% bonus, 25 days holiday, and excellent staff travel perks.
- Other info: Hybrid working model with a commitment to inclusivity and career development.
- Why this job: Make a real impact in a dynamic environment while supporting a diverse team.
- Qualifications: Qualified accountant with strong analytical skills and experience in fast-paced organisations.
The predicted salary is between 60000 - 72000 £ per year.
We are easyJet – a FTSE listed, multi‑billion pound low‑cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe. We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low‑cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
The Team
Our Operations Finance team partners with our Operations colleagues to deliver our strategy of making low‑cost travel easy. This role sits within the Customer and Network Operations Finance sub‑team, reporting to the Senior Finance Manager for Customer and Network Operations and managing one direct report. Our team works closely with the Integrated Control Centre, Operations Insights & Improvements, Customer Management Centre, and Procurement teams.
The Role
As Finance Manager for Disruption and Customer Contact Centre, you will be the end‑to‑end finance contact for Disruption and Customer Management Centre costs, providing complete financial management and ownership for this area. You will partner with business owners and drive financial performance, acting as a key contact for the Integrated Control Centre, Operations Insights & Improvements, Customer Management Centre, and Procurement teams. You will lead strategic and annual planning processes, including the annual Business Plan, 5 year Strategic Plan, month end deliverables, monthly forecasting, and projects. You will drive and monitor initiatives for the EDGE cost saving programme and proactively engage with business partners to deliver ad hoc requests, such as scenario planning during mass disruption, ensuring the right balance of cost, operational performance, and customer satisfaction. You will motivate and support your direct report and contribute to the wider team’s development.
Requirements
- Qualified accountant with 3+ years post‑qualification experience
- Experience in large, complex, fast‑moving organisations
- Strong analysis and variance interpretation skills with exceptional attention to detail
- Ability to manage and interpret large datasets; passion for automation and process improvement
- Proven ability to business partner and influence senior stakeholders
- Proactive self‑starter with strong commercial acumen
- Excellent Excel skills; Planning Analytics experience a bonus
- Aviation experience welcome but not essential
Benefits
- Up to 20% bonus
- 25 days holiday
- BAYE, SAYE & Performance share schemes
- Life Assurance
- Flexible benefits package
- Excellent staff travel benefits
Practicalities
This full‑time role will be based in Luton and will be 40 hours per week. We support hybrid working and we spend 60% of our time per month in the office.
Reasonable Adjustments
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.
Finance Manager - Disruption and Contact Centre in London employer: easyJet Airline Company PLC
Contact Detail:
easyJet Airline Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Manager - Disruption and Contact Centre in London
✨Tip Number 1
Network like a pro! Reach out to current or former easyJet employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research easyJet’s recent news, their financial strategies, and how they handle disruptions. This shows you’re genuinely interested and ready to contribute.
✨Tip Number 3
Practice your answers to common finance manager questions. Think about how you’d handle cost-saving initiatives or work with senior stakeholders. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the easyJet team.
We think you need these skills to ace Finance Manager - Disruption and Contact Centre in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Finance Manager role. Highlight your experience in financial management, especially in fast-paced environments like easyJet.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've driven financial performance and partnered with stakeholders in previous roles.
Showcase Your Analytical Skills: Since this role requires strong analysis and variance interpretation skills, be sure to mention any relevant projects or experiences where you've successfully managed large datasets and improved processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at easyJet Airline Company PLC
✨Know Your Numbers
As a Finance Manager, you'll need to demonstrate your financial acumen. Brush up on key financial metrics relevant to easyJet, such as cost management and forecasting. Be ready to discuss how you've used data to drive decisions in past roles.
✨Understand the Business
Familiarise yourself with easyJet's operations and the specific challenges they face in the Disruption and Customer Contact Centre. Research recent news about the airline industry and think about how you can contribute to their mission of making low-cost travel easy.
✨Showcase Your Stakeholder Skills
This role requires strong business partnering abilities. Prepare examples of how you've influenced senior stakeholders in previous positions. Highlight your communication skills and how you've navigated complex organisational structures to achieve results.
✨Be Ready for Scenario Planning
Given the nature of the role, be prepared to discuss how you would approach scenario planning during mass disruptions. Think about potential strategies that balance cost, operational performance, and customer satisfaction, and be ready to share your insights.