At a Glance
- Tasks: Lead and evolve easyJet's digital design strategy across web and mobile platforms.
- Company: Join easyJet, a leader in the travel industry with a focus on innovation.
- Benefits: Enjoy up to 20% bonus, 25 days holiday, and flexible benefits.
- Other info: Work abroad for up to 30 days a year and enjoy excellent staff travel perks.
- Why this job: Shape user experiences and make a real impact in a fast-paced environment.
- Qualifications: 8+ years in UX/UI leadership with a strong design background.
The predicted salary is between 80000 - 100000 € per year.
We are seeking an experienced and strategic Digital Design Chapter Lead to act as the custodian of easyJet’s end-to-end digital design integrity across web and mobile platforms. This role governs the digital experience from a design and user experience perspective. While Digital Product leadership defines product vision, roadmap and commercial priorities, this role ensures that those strategies are realised through intuitive, coherent, accessible and distinctive customer experiences.
What you’ll be doing
- Act as the custodian of easyJet’s digital experience from a UX and design perspective, governing standards and practices to ensure coherence, usability, accessibility and brand integrity across all digital touchpoints.
- Own and evolve easyJet’s cross-channel UX and design strategy, including experience principles, interaction standards and design governance.
- Lead and scale the UX, UI and UX Research function, including internal teams and external partners, with accountability for quality, consistency and value delivered.
- Establish and maintain the design system and research frameworks that underpin scalable and efficient delivery.
- Ensure product strategies are translated into intuitive, user-centred experiences through strong partnership with Digital Product and Technology teams.
- Provide design leadership and governance across experimentation and optimisation initiatives, ensuring CRO activity aligns with agreed UX principles, standards and experience strategy.
- Define and implement effective tooling, processes and ways of working to maximise efficiency and impact.
- Accountable for improving usability, accessibility, engagement and conversion performance through design excellence.
- Build strong, trusted relationships across Product, Technology, Brand, Analytics, Customer and Commercial stakeholders to align experience execution with broader business objectives.
What you’ll bring to the team
- Significant experience (8+ years) leading multidisciplinary UX, UI and Research teams in the definition and delivery of digital product design across new and existing propositions.
- Proven experience defining, governing and evolving digital experience strategy at scale.
- Deep expertise in user‑centred design principles within Lean and Agile delivery environments.
- Strong experience leading co‑creation, research and experimentation programmes to inform and validate design decisions.
- Demonstrated ability to build, lead and develop high‑performing teams, providing clear context, coaching and ways of working.
- Strong stakeholder leadership across Product, Technology, Brand and Commercial functions.
- Experience managing external suppliers and partners, including briefing, governance and delivery oversight.
- Extensive background in UX and UI design across complex digital ecosystems.
- Proven track record operating effectively in fast‑paced, transformation‑led digital environments.
- Strong understanding of modern design systems, tooling and prototyping practices.
- Solid understanding of modern front‑end architectures and technologies (e.g., HTML/CSS, React, Flutter) to shape feasible design solutions and partner effectively with engineering.
- Proficiency across industry‑standard design and collaboration tools (e.g. Figma, Storybook, prototyping and research platforms).
- Ability to operate across multiple products and initiatives while maintaining experience coherence and quality.
What we can offer you
- Up to 20% bonus.
- 25 days holiday.
- BAYE, SAYE & Performance share schemes.
- Life Assurance.
- Flexible benefits package.
- (Work Away) enabling you to work abroad for up to 30 working days per year.
- Excellent staff travel benefits.
Digital Design Chapter Lead in London employer: easyJet Airline Company PLC
At easyJet, we pride ourselves on being an exceptional employer that champions creativity and innovation in the digital design space. Our collaborative work culture fosters professional growth, offering opportunities to lead multidisciplinary teams while shaping user experiences that resonate with millions of customers. With a flexible benefits package, generous holiday allowance, and unique perks like the ability to work abroad, we ensure our employees thrive both personally and professionally in a dynamic environment.
Contact Detail:
easyJet Airline Company PLC Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Digital Design Chapter Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend design meetups, and connect with easyJet employees on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with hiring managers, be ready to discuss how your projects align with easyJet's digital experience goals.
✨Tip Number 3
Prepare for interviews by researching easyJet’s design principles and recent projects. Tailor your answers to show how your experience can enhance their digital design strategy. We want to see your passion for user-centred design!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the easyJet team.
We think you need these skills to ace Digital Design Chapter Lead in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Digital Design Chapter Lead role. Highlight your experience in UX, UI, and design strategy, and show how it aligns with easyJet's vision for digital excellence.
Showcase Your Leadership Skills:We want to see your ability to lead multidisciplinary teams. Share specific examples of how you've built and developed high-performing teams, and how you've driven design excellence in past projects.
Demonstrate Your User-Centred Approach:Emphasise your expertise in user-centred design principles. Include details about your experience with co-creation, research, and experimentation that have informed your design decisions.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity at easyJet.
How to prepare for a job interview at easyJet Airline Company PLC
✨Know Your Design Principles
Make sure you brush up on user-centred design principles and how they apply to digital experiences. Be ready to discuss how you've implemented these in past projects, especially in fast-paced environments.
✨Showcase Your Leadership Skills
Prepare examples of how you've led multidisciplinary teams and managed external partners. Highlight your experience in building high-performing teams and how you’ve fostered collaboration across different functions.
✨Familiarise Yourself with Tools and Technologies
Get comfortable with industry-standard design tools like Figma and Storybook, as well as modern front-end technologies. Be prepared to discuss how these tools have helped you deliver effective design solutions.
✨Align with Business Objectives
Think about how your design strategies can align with broader business goals. Be ready to share examples of how you've improved usability and engagement through design excellence in previous roles.
