Customer Insight Analyst | Data-Driven CX Dashboards in London
Customer Insight Analyst | Data-Driven CX Dashboards

Customer Insight Analyst | Data-Driven CX Dashboards in London

London Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Analyse customer data to drive business decisions and enhance customer experience.
  • Company: A leading low-cost airline with a focus on customer satisfaction.
  • Benefits: Up to 20% bonus, flexible benefits, and generous annual leave.
  • Why this job: Make a real impact by transforming customer insights into actionable strategies.
  • Qualifications: Detail-oriented with strong analytical skills and experience in Tableau or similar tools.
  • Other info: Join a dynamic team in a fast-paced environment with growth opportunities.

The predicted salary is between 28800 - 48000 £ per year.

A leading low-cost airline is seeking a Customer Insight Analyst in Luton. This full-time role focuses on delivering customer analytics to inform business decisions.

The ideal candidate will be detail-oriented with strong analytical skills and experience using Tableau or equivalent tools. You will analyze customer satisfaction data, support KPI reporting, and communicate insights clearly to stakeholders.

The company offers up to 20% bonus, flexible benefits, and annual leave among other perks.

Customer Insight Analyst | Data-Driven CX Dashboards in London employer: easyJet Airline Company PLC

As a leading low-cost airline, we pride ourselves on fostering a dynamic and inclusive work culture in Luton, where innovation and collaboration thrive. Our employees enjoy competitive benefits, including up to a 20% bonus, flexible perks, and generous annual leave, all while having ample opportunities for professional growth and development in the fast-paced aviation industry.
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Contact Detail:

easyJet Airline Company PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Insight Analyst | Data-Driven CX Dashboards in London

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the airline on LinkedIn. A friendly chat can give us insider info and maybe even a referral.

✨Tip Number 2

Prepare for the interview by brushing up on your Tableau skills. We want to showcase our analytical prowess, so practice explaining how you've used data to drive decisions in past roles.

✨Tip Number 3

Showcase your communication skills! When discussing insights, make sure we can clearly articulate our findings and their impact on customer satisfaction. Practice makes perfect!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight our fit for the role.

We think you need these skills to ace Customer Insight Analyst | Data-Driven CX Dashboards in London

Customer Analytics
Analytical Skills
Attention to Detail
Tableau
KPI Reporting
Data Analysis
Communication Skills
Stakeholder Engagement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your analytical skills and experience with tools like Tableau. We want to see how your background aligns with the role of a Customer Insight Analyst, so don’t be shy about showcasing relevant projects!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer analytics and how you can contribute to our team. Keep it concise but impactful – we love a good story!

Showcase Your Data Skills: Since this role is all about data, make sure to mention any specific projects where you've used data to drive decisions. We’re keen to see examples of how you’ve turned insights into action!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at easyJet Airline Company PLC

✨Know Your Data Tools

Make sure you brush up on your skills with Tableau or any equivalent tools. Be ready to discuss how you've used these tools in past roles to analyse customer data and derive insights. This will show that you're not just familiar with the software, but that you can leverage it effectively.

✨Understand Customer Analytics

Dive deep into customer satisfaction metrics and KPIs relevant to the airline industry. Prepare examples of how you've previously used analytics to inform business decisions. This will demonstrate your ability to connect data with actionable insights, which is crucial for the role.

✨Communicate Clearly

Practice explaining complex data insights in a straightforward manner. You might be asked to present findings to stakeholders who may not have a technical background. Being able to communicate clearly will set you apart and show that you can bridge the gap between data and decision-making.

✨Show Your Detail Orientation

Be prepared to discuss specific instances where your attention to detail made a difference in your work. Whether it was catching an error in a report or ensuring data accuracy, highlighting these moments will reinforce your fit for a detail-oriented role like this one.

Customer Insight Analyst | Data-Driven CX Dashboards in London
easyJet Airline Company PLC
Location: London
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