At a Glance
- Tasks: Process legal claims and support consumer challenges in a dynamic legal environment.
- Company: Join easyJet, a leading low-cost airline serving millions across Europe.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Other info: Be part of a vibrant team in a fast-paced industry.
- Why this job: Make a real difference by helping customers navigate their legal rights.
- Qualifications: Fluent in French (C1 level) with a passion for consumer law.
The predicted salary is between 30000 - 40000 € per year.
We are easyJet, a FTSE‑listed low‑cost airline that serves millions of customers across Europe. We are looking for a French‑speaking Consumer Claims Paralegal (minimum C1 level) to work within our Legal & Litigation team, supporting consumer legal challenges related to operational disruptions.
Responsibilities
- Process legal claims for compensation and refunds for flight delays and cancellations under EU 261 legislation, the Montreal Convention, and easyJet’s terms and conditions.
- Assess consumer claims promptly to decide on legal challenges and initiate action.
- Prepare defence statements with external advisors and handle ADR cases such as conciliation proceedings.
- Support customer service teams with pre‑action cases and ensure accurate data updates in easyJet’s systems.
- Liaise with courts and manage administrative follow‑up for litigated claims and mediation cases from start to settlement or judgement.
- Advise customer service on consumer law enquiries and maintain databases.
Consumer Claims Paralegal – French Speaking in London employer: easyJet Airline Company PLC
At easyJet, we pride ourselves on being an excellent employer, offering a dynamic work environment that fosters collaboration and innovation within our Legal & Litigation team. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for career advancement, all while enjoying the benefits of working for a leading low-cost airline in a vibrant location. Join us to make a meaningful impact in consumer rights and be part of a culture that values diversity and inclusivity.
Contact Detail:
easyJet Airline Company PLC Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Consumer Claims Paralegal – French Speaking in London
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those who work with consumer claims. Use platforms like LinkedIn to connect and engage with professionals at easyJet or similar companies.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of EU 261 legislation and the Montreal Convention. We want you to be ready to discuss how you can handle consumer claims effectively!
✨Tip Number 3
Show off your French skills! If you're applying for a French-speaking role, practice speaking and writing in French. You might even want to prepare some answers to common interview questions in French.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the easyJet team.
We think you need these skills to ace Consumer Claims Paralegal – French Speaking in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Consumer Claims Paralegal role. Highlight your relevant experience, especially in legal claims and consumer law, and don’t forget to mention your French language skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role at easyJet and how your skills align with our needs. Keep it concise but impactful.
Showcase Your Legal Knowledge:In your application, demonstrate your understanding of EU 261 legislation and the Montreal Convention. We want to see that you know your stuff and can handle the legal challenges that come our way.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at easyJet Airline Company PLC
✨Know Your Legislation
Make sure you brush up on EU 261 legislation and the Montreal Convention. Being able to discuss these laws confidently will show that you understand the legal framework you'll be working within.
✨Showcase Your Language Skills
Since this role requires a minimum C1 level in French, be prepared to demonstrate your language proficiency. You might be asked to answer questions in French or translate legal terms, so practice speaking and writing in French beforehand.
✨Understand easyJet’s Operations
Familiarise yourself with easyJet’s terms and conditions, especially regarding flight delays and cancellations. This knowledge will help you answer questions more effectively and show your genuine interest in the company.
✨Prepare for Scenario Questions
Expect scenario-based questions where you’ll need to assess consumer claims or handle ADR cases. Think of examples from your past experiences where you successfully navigated similar situations, as this will demonstrate your problem-solving skills.
