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For Companies At a Glance
- Tasks: Lead design and research for AI tools that transform employee experiences.
- Company: Join easyJet's innovative AI Workforce Experience team.
- Benefits: Competitive salary, travel perks, pension, and flexible working options.
- Other info: Inclusive workplace with opportunities for career growth.
- Why this job: Shape the future of work with cutting-edge AI solutions.
- Qualifications: Senior UX/UI design experience and strong portfolio required.
The predicted salary is between 60000 - 80000 £ per year.
You’ll join our AI Workforce Experience team, an emerging, high‑impact group focused on transforming how colleagues across easyJet work through AI‑enabled tools and platforms. The team partners closely with Technology, HR, Operations and Product to design employee‑facing AI solutions that are practical, trustworthy and genuinely useful.
Read on if you…
- Are a senior UX/UI Designer and Researcher who enjoys working across both disciplines
- Are excited by AI, emerging technology and shaping how work is done
- Enjoy solving complex problems and turning them into simple, trusted user experiences
- Can be based in our Luton head office around 3 days per week as part of our hybrid model
The Role
AI is changing what it means to work at easyJet — and this role sits right at the heart of that shift. As Lead UX Designer you’ll lead the design and research practice for our growing portfolio of employee‑facing AI products, including super‑agent experiences and AI productivity tooling used by colleagues across the business. This is a true 50/50 role:
- Design – translating complex AI capabilities into intuitive, high‑quality UX/UI
- Research – uncovering real colleague needs and grounding product decisions in evidence
You’ll operate as a senior individual contributor, setting the bar for quality and influence across the portfolio. Over time, the role is expected to evolve into a chapter lead, owning employee‑facing UX/UI and research across easyJet’s AI and workforce transformation agenda.
Requirements of the Role
- Proven experience as a senior UX/UI designer and/or user researcher, ideally spanning both disciplines
- A strong portfolio showing end‑to‑end design thinking — from research and insight through to polished, production‑ready design
- Experience designing internal or enterprise products, particularly complex, workflow‑driven tools
- Comfort working in ambiguity, where AI capabilities and requirements evolve quickly
- Excellent stakeholder skills — able to confidently present, influence and defend decisions with evidence
- Proficiency in Figma (essential)
- Experience with research and usability tooling (Maze, Userlytics, Hotjar or similar)
- Working knowledge of accessibility standards (WCAG/W3C)
- Experience working in agile product teams
- Familiarity with AI‑powered products and related UX challenges (trust, transparency, onboarding) is desirable but not essential
What you’ll get in return
- Competitive salary and bonus
- easyJet staff travel benefits
- Pension, life assurance and flexible benefits
- Hybrid working and a supportive, inclusive environment
Practicalities
This is a full‑time role, based in Luton, working 40 hours per week. We support hybrid working, with around 60% of time spent in the office per month.
Reasonable Adjustments
At easyJet, we are committed to building an inclusive workplace that reflects the customers we serve across Europe. We welcome applications from all backgrounds. If you require any adjustments or support during the recruitment process — including extra time for assessments or accessible interview arrangements — please contact us. We are happy to make reasonable adjustments throughout the process.
Lead UX Designer – AI Workforce Experience in England employer: easyJet Airline Company PLC
Contact Detail:
easyJet Airline Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead UX Designer – AI Workforce Experience in England
✨Tip Number 1
Network like a pro! Reach out to current employees at easyJet on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your best UX/UI projects, especially those involving AI or complex workflows. Be ready to discuss your design process and how you tackled challenges.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions for UX roles. Think about how you’d explain your design decisions and research findings clearly and confidently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the easyJet team and contributing to their exciting AI initiatives.
We think you need these skills to ace Lead UX Designer – AI Workforce Experience in England
Some tips for your application 🫡
Show Off Your Portfolio: Make sure to include a strong portfolio that showcases your end-to-end design thinking. We want to see how you've tackled complex problems and turned them into user-friendly designs, so highlight your best work!
Tailor Your Application: When applying, tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who understand our needs and can demonstrate how they fit into our AI Workforce Experience team.
Be Clear About Your Experience: Don’t shy away from detailing your experience with UX/UI design and research. We’re looking for someone who can confidently present their ideas and defend their decisions, so make sure to highlight relevant projects and tools you’ve used.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at easyJet Airline Company PLC
✨Know Your Stuff
Make sure you’re well-versed in the latest trends in UX/UI design, especially as they relate to AI. Brush up on your portfolio and be ready to discuss specific projects where you’ve tackled complex problems and delivered intuitive solutions.
✨Showcase Your Research Skills
Since this role involves a lot of research, prepare to talk about your approach to user research. Bring examples of how you've used evidence to inform design decisions and how you’ve engaged with stakeholders to ensure their needs are met.
✨Familiarise Yourself with AI Challenges
Even if you’re not an AI expert, understanding the unique UX challenges that come with AI products is crucial. Think about how trust, transparency, and onboarding play into your designs and be ready to discuss these aspects during the interview.
✨Practice Your Presentation Skills
You’ll need to confidently present and defend your design choices. Practice articulating your thought process clearly and concisely, using evidence from your past work to back up your claims. This will help you stand out as a strong candidate.