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- Tasks: Lead IT orchestration, manage service desks, and drive automation for continuous improvement.
- Company: Join easyJet's innovative IT leadership team in a dynamic environment.
- Benefits: Competitive salary, bonuses, flexible benefits, and amazing staff travel perks.
- Other info: Hybrid working model with excellent career growth opportunities.
- Why this job: Inspire teams, drive innovation, and make a real impact in the tech industry.
- Qualifications: Proven IT leadership experience with strong analytical and strategic skills.
The predicted salary is between 70000 - 90000 £ per year.
We are seeking an experienced and inspirational Head of Orchestration to join our ITSO leadership team at easyJet. Reporting to the ITLT Lead for I&O, you will oversee and coordinate crucial IT-related activities, leading our Third Party ServiceDesk, Tech Bars, and Executive Support Services. You will drive automation, best practice, and modern ways of working, ensuring continuous improvement through proactive feedback.
Key Responsibilities
- Lead and manage cross-functional IT management capabilities across ITSO.
- Oversee Third Party ServiceDesk, Tech Bars, and Executive Support Services.
- Prioritise automation and service improvements, reviewing and acting on feedback.
- Support the execution of ITSO, automation, and integration strategies.
- Build strong relationships with customers, anticipating and responding to their needs.
- Inspire, influence, and empower teams, fostering a culture of servant leadership.
- Drive innovation and embrace change in a dynamic environment.
- Manage budgeting, financial planning (including show back/chargeback models), and IT governance.
Key Skills & Experience
- Significant and demonstrable experience in IT department leadership roles.
- Strong background in IT service management (ITSM) and ITIL.
- Proven experience in strategy, budgeting, and staffing.
- Excellent analytical, strategic, and conceptual thinking skills.
- Data-savvy with strong data analysis capabilities.
- Effective influencing and negotiation skills in complex environments.
- Experience in budget planning and financial management.
- Ability to inspire, lead, and develop talent.
Location & Hours of Work
We operate a hybrid working policy of 40%-60% of the month spent with colleagues in our Luton Airport Head Office.
Benefits
- Competitive base salary
- Up to 30% bonus
- BAYE, SAYE & Performance share schemes
- Flexible benefits package
- Excellent staff travel benefits
- 25 days holiday, pension scheme, life assurance, and a flexible benefits package.
- Discounted staff travel scheme for friends and family
- Annual credit for discount on easyJet holidays
- ‘Work Away’ scheme, allowing you to work abroad for 30 days a year
- Electric vehicle lease salary sacrifice scheme
Reasonable Adjustments
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.
Head of Orchestration in England employer: easyJet Airline Company PLC
Contact Detail:
easyJet Airline Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Orchestration in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at easyJet or similar companies. A friendly chat can lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by researching easyJet's culture and values. Think about how your experience aligns with their focus on automation and service improvements. We want you to shine!
✨Tip Number 3
Showcase your leadership style during interviews. Talk about how you've inspired teams and driven innovation in past roles. Remember, they’re looking for someone who can empower others and foster a positive environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head of Orchestration in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of Orchestration role. Highlight your experience in IT leadership, service management, and any relevant automation projects. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can drive innovation at easyJet. Be sure to mention specific experiences that demonstrate your ability to lead and inspire teams.
Showcase Your Achievements: Don't just list your responsibilities; showcase your achievements! Use metrics and examples to illustrate how you've improved processes or led successful projects in previous roles. We love seeing data-driven results!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at easyJet Airline Company PLC
✨Know Your ITIL and ITSM Inside Out
As a Head of Orchestration, you'll need to demonstrate your expertise in IT service management and ITIL. Brush up on the latest trends and best practices in these areas, and be ready to discuss how you've applied them in previous roles.
✨Showcase Your Leadership Style
This role requires inspiring and empowering teams. Think about examples from your past where you've successfully led cross-functional teams or driven change. Be prepared to share your approach to servant leadership and how it has positively impacted your team.
✨Prepare for Budgeting Questions
Since budgeting and financial planning are key responsibilities, come equipped with examples of how you've managed budgets in the past. Be ready to discuss your experience with show back/chargeback models and how you ensure financial governance.
✨Demonstrate Your Data Savviness
Being data-savvy is crucial for this position. Prepare to discuss how you've used data analysis to drive decision-making and improve services. Bring specific examples of how data has influenced your strategies in previous roles.