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For Companies At a Glance
- Tasks: Lead the digital product strategy for easyJet's revenue mission and enhance customer experience.
- Company: Join easyJet, Europe's leading airline known for innovation and friendly service.
- Benefits: Competitive salary, bonus potential, flexible benefits, and excellent travel perks.
- Why this job: Shape the future of air travel with cutting-edge digital solutions and a dynamic team.
- Qualifications: Experience in digital product management and strong leadership skills required.
- Other info: Hybrid working options available with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
easyJet stands as Europe’s leading airline, celebrated for its extensive route network connecting Europe\’s primary airports, competitive fares, and amiable service. With a heritage rich in innovation, easyJet has revolutionized air travel over the past 25 years, leading the industry in digital, web, engineering, and operational innovations to make travel easier and more affordable for its passengers.
The Digital Product Team is an integral part of the Digital function within the Customer & Marketing Team at easyJet. We are responsible for the primary digital customer touchpoints, including our website and award-winning mobile apps. Our mission is to deliver a best-in-class customer experience while exceeding business objectives through efficient operations, focused strategy, clear objectives, data-driven decision-making, and value-based output.
We have an exciting opportunity for a Digital Product Manager to oversee the product management of easyJet’s Revenue Mission, working closely with the Head of Digital Product. The successful candidate will be accountable for formulating and delivering the Product Strategy for the Revenue mission across web platforms, ensuring a customer-centric, market-leading digital experience.
Responsibilities
- Develop and manage the mobile app roadmap, ensuring alignment with wider Digital/App KPIs for commercial performance, growth, and customer retention.
- Collaborate with the Head of Digital Product to develop and execute the revenue mission strategy, optimising team workflows and product delivery.
- Innovate the product with an entrepreneurial approach, ensuring each iteration delivers tangible value to both customers and the business.
- Work closely with development teams and other cross-functional teams to achieve strategic product objectives.
- Utilise tools like Google Analytics to monitor performance and identify opportunities for enhancement and optimisation.
- Implement and manage optimisation tests and UX enhancements to continually improve the customer experience.
- Develop strategies for app acquisition and growth, working with SEO, PPC, and wider Digital Teams to enhance conversion, retention, and loyalty.
- Understand and anticipate customer needs and trends, positioning easyJet ahead of competitors in servicing mobile users.
- Lead, develop, and expand a high-performing Digital Product Team, fostering a culture of personal accountability and shared success.
- Advocate for agile methodologies across the wider easyJet company and engage with stakeholders to evangelise the Digital area.
Qualifications
- Extensive Digital Product Management experience in a high-volume e-commerce environment.
- Strong commercial acumen with a proven track record of meeting revenue targets.
- Experience leading a team of Digital Managers or Product Owners.
- Expertise in UX design and mobile app development practices.
- Proficiency in analytics tools, such as Google Analytics 360.
- Effective communication skills with experience in managing senior stakeholders.
- Experience in an Agile working environment.
What we can offer you
- Competitive base salary with up to 20% bonus potential.
- Participation in BAYE, SAYE, and Performance share schemes.
- 7% pension contribution and life assurance.
- A flexible benefits package and excellent staff travel benefits.
Location & Hours of Work
This full-time role is based in Luton, with a 40-hour work week and hybrid working options available. Occasional travel may be required.
This role offers a unique opportunity to lead and shape the digital product strategy at one of Europe’s leading airlines. If you are driven by innovation, committed to delivering excellence, and skilled in digital product management, we invite you to apply and join our dynamic team.
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Digital Product Manager - Revenue employer: easyJet Airline Company PLC
Contact Detail:
easyJet Airline Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Product Manager - Revenue
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at easyJet. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to digital product management. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Showcase your passion for innovation! When discussing your previous projects, highlight how you’ve used data-driven decisions to enhance customer experiences. This aligns perfectly with easyJet's mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Digital Product Manager - Revenue
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Digital Product Manager role. Highlight your experience in digital product management, especially in e-commerce, and showcase any relevant achievements that align with easyJet's mission.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital products and how your skills can help easyJet enhance its customer experience. Be genuine and let your personality come through.
Showcase Your Analytical Skills: Since data-driven decision-making is key for this role, mention your experience with analytics tools like Google Analytics. Share specific examples of how you've used data to drive product improvements or revenue growth.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at easyJet Airline Company PLC
✨Know Your Digital Product Inside Out
Before the interview, make sure you thoroughly understand easyJet's digital products, especially their mobile app and website. Familiarise yourself with their features, user experience, and any recent updates or innovations. This will not only show your genuine interest but also help you discuss how you can contribute to enhancing these platforms.
✨Showcase Your Analytical Skills
Since the role involves using tools like Google Analytics, be prepared to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've identified opportunities for optimisation and the impact those changes had on revenue or customer satisfaction. This will demonstrate your ability to leverage analytics effectively.
✨Emphasise Collaboration and Leadership
As a Digital Product Manager, you'll need to work closely with various teams. Share specific examples of how you've successfully collaborated with cross-functional teams in the past. Highlight your leadership style and how you foster a culture of accountability and shared success within your team.
✨Prepare for Agile Methodology Questions
Given the emphasis on agile methodologies, brush up on your knowledge of agile practices and be ready to discuss how you've implemented them in your previous roles. Prepare to share how you’ve adapted to changes quickly and how you’ve engaged stakeholders in the agile process.
