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For Companies At a Glance
- Tasks: Manage crew rosters and ensure compliance with safety regulations in a dynamic airline environment.
- Company: Join easyJet, Europe's iconic low-cost airline connecting millions of travellers.
- Benefits: Enjoy competitive bonuses, generous leave, and flexible benefits tailored for you.
- Why this job: Be part of a team that makes travel easy and connects people to their passions.
- Qualifications: Two years' experience in airline operations or cabin crew, with strong decision-making skills.
- Other info: Work in a supportive, inclusive culture with opportunities for personal development.
The predicted salary is between 36000 - 60000 £ per year.
We are easyJet – a FTSE-100 listed, multi-billion-pound low-cost airline that serves tens of millions of customers every single year. We fly >1,207 routes, connecting 38 countries across Europe, and employ >18,000 colleagues. We’re on a mission to make low-cost travel easy.
What makes us easyJet?
Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.
Read on if you:
- Have at least two years’ experience in airline operations, crewing, or a cabin crew role
- Enjoy working in a fast-paced, dynamic environment where every day brings new challenges and opportunities to make a difference
The Team
You’ll be joining our Network Control Team within the Integrated Control Centre, working alongside a dedicated group of professionals who ensure safety, compliance, and operational excellence 24/7. The Crewing team collaborates closely with crew across the network, base teams, rostering, training, and other operational teams to keep our schedule running smoothly and safely.
The Role
As a Crewing Officer, you’ll play a vital role in managing crew rosters from the day of operation up to three days out, using the AIMS crew system and a range of decision support tools. Reporting to the Senior Crewing Officer, you’ll ensure all rosters are safe, legal, and compliant with local agreements, while also considering operational robustness, efficiency, cost effectiveness, and crew wellbeing.
Your responsibilities will include:
- Maintaining safe and compliant rosters in line with legal requirements, contracts, and company policies
- Keeping up to date with the latest rules, protocols, and system updates
- Liaising with ICC teams, base teams, and training delivery to manage and communicate roster changes and disruptions
- Re‑crewing uncovered flight duties, applying sound judgement to balance operational needs, cost, and crew lifestyle
- Managing roster change requests with sensitivity and ensuring all changes are understood and accepted by relevant parties
- Providing cross‑functional support to other operational and planning teams as needed
- Maintaining strong safety culture, reporting incidents, and supporting investigations to improve safety and compliance
- Ensuring effective strategies are in place for managing disruption and maintaining adequate standby coverage
Requirements of the Role
What we’re looking for:
- Minimum two years of relevant experience, ideally in airline operations, crewing, or as cabin crew
- Ability to provide effective solutions for last‑minute crew changes, considering employee wellbeing
- Strong decision‑making skills, especially under pressure and in ambiguous situations
- Ability to manage multiple demands, shifting priorities, and short deadlines
- Comprehensive knowledge of EASA and easyJet alleviations is beneficial
- Strong interpersonal, communication, consultative, and influencing skills
- Team player with a focus on continuous improvement
- High degree of personal and professional flexibility
- Proficiency in Microsoft Office and general PC use
- Proactive approach to personal development
- Strong customer focus and a passion for delivering excellent service
- Knowledge of AIMS or equivalent is desirable
This full‑time role is based at London Gatwick, working an average of fourteen 12‑hour shifts per 28 days, including both day and night shifts.
What you’ll get in return:
- Up to 20% maximum bonus
- 25 days of annual leave plus bank holidays
- Annual credit towards an easyJet holiday
- Various flexible benefits and extras
Reasonable Adjustments
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com.
We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.
Crewing Officer - Gatwick in Crawley employer: easyJet Airline Company PLC
Contact Detail:
easyJet Airline Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crewing Officer - Gatwick in Crawley
✨Tip Number 1
Network like a pro! Reach out to current or former easyJet employees on LinkedIn. A friendly chat can give us insider info about the Crewing Officer role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of EASA regulations and easyJet's operational protocols. We want to see that you’re not just passionate but also knowledgeable about the industry!
✨Tip Number 3
Show off your decision-making skills! Think of examples from your past roles where you had to make quick decisions under pressure. We love candidates who can think on their feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the easyJet family.
We think you need these skills to ace Crewing Officer - Gatwick in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Crewing Officer role. Highlight your relevant experience in airline operations or crewing, and don’t forget to mention any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with easyJet and how your background makes you a perfect fit for the role. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Decision-Making Skills: Since the role involves managing crew rosters and making quick decisions, be sure to include examples of how you've successfully handled similar situations in the past. We’re looking for those bold decision-makers who thrive under pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at easyJet Airline Company PLC
✨Know Your Stuff
Make sure you brush up on your knowledge of airline operations and crewing. Familiarise yourself with EASA regulations and easyJet's specific policies. This will not only show your expertise but also demonstrate your commitment to safety and compliance.
✨Showcase Your Decision-Making Skills
Prepare examples from your past experience where you had to make quick decisions under pressure. Highlight how you balanced operational needs with crew wellbeing, as this is crucial for the Crewing Officer role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to crew management and disruptions. Practice articulating your thought process and how you would handle these scenarios, focusing on effective communication and teamwork.
✨Emphasise Your Team Spirit
easyJet values collaboration, so be prepared to discuss how you've worked effectively within a team. Share instances where you supported colleagues or contributed to a positive team culture, showcasing your interpersonal skills.