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- Tasks: Lead the commercial strategy for easyJet's In Flight Retail, driving innovation and growth.
- Company: Join easyJet, a leading low-cost airline focused on revolutionising in-flight retail experiences.
- Benefits: Enjoy competitive salary, bonus potential, flexible working, and discounted travel for friends and family.
- Other info: Hybrid working policy allows flexibility to work from home and abroad.
- Why this job: Be part of a vibrant team shaping the future of airline retail with exciting growth opportunities.
- Qualifications: Experience in strategic roles, technology-driven change, and e-commerce; aviation background is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Job Description – Commercial Strategy & Product Lead – In Flight Retail (16112)
Job Description
Description
The Job – Commercial Strategy & Product Lead – In Flight Retail
The Team
easyJet wants to continue building the world’s leading airline retail offering and we are looking for someone to come and join our ambitious team. The Inflight Retail team sits within our commercial function, and is tasked with delivering a completely integrated retail strategy that delivers to the bottom line. We want to stay ahead of the latest consumer trends in food & beverage and relevant consumer goods. We seek to identify and implement technology disruption and build strong brand & retail partnerships. All of this within the unique and intense retail environment that is a low cost airline operation.
The Job
We are reviewing the fundamental technologies and processes that power our IFR programme. This is a complex ecosystem that stretches across multiple partners and internal / external processes to deliver both day to day operations and data, as well as unlock future growth opportunities into new channels.
Sitting within the IFR commercial team, this role will act as a the business product owner working within the core cross functional team looking to design and implement our future ecosystem. This will include working with internal and external commercial and operational partners to inform the detail of the programme requirements, and implications for ongoing processes. You will navigate the complexity of multiple stakeholder needs and support fast and effective implementation of the programme, identifying relevant trade-offs and prioritisations.
You will immerse yourself in the detail of how we deliver a uniquely successful IFR programme to understand the nuance of decisions to enable a high impact change programme.
Looking beyond immediate requirements, this role will define future new platform growth opportunities, inspiring the business to support targeted investment and building into our future roadmap
Requirements of the Role
How you will do it:
You will act as the commercial lead in our IFR change programme, through RfP and then eventual integration to go-live, you will also work with digital and IT teams in designing and executing future growth opportunities.
You will provide commercial oversight to the programme, balance the needs of customer with commercial, operational, technical, people and cost impacts and collaborate to identify the optimum solutions.
Leading the input of commercial requirements, both for short term and future roadmap, you will evaluate vendor fit based on commercial requirements (incl. customer experience, profitability, impact into wider business functions) you will also support financial and commercial assessments for key decisions, including recommendations to progress implementation activity and preparation for resourcing meetings (e.g. Investco) from a commercial perspective
You will utilise data in all of your decision making and identify any potential opportunities to test alternative scenarios in A/B type testing to optimise customer attraction and conversion
In this role you will also lead cross-functional working groups to deliver IFR channel improvements & innovations. This includes a broad set of internal and external stakeholders that stretch across commercial, technology, operations, finance, customer experience, marketing
What you will need to do the role:
You will have broad strategic and commercial acumen and experience working on complex technology anchored delivery programmes and proven history of effecting high impact change through multi-functional working groups along with proven experience owning and driving commercial growth and change through technology in a consumer facing context (e.g., retail, FMCG). Aviation experience is helpful, but not essential
Experience of growing e-commerce channels with associated understanding of managing the necessary marketing activity to maximise sales is essential along with Good numeracy and analytics to support data and evidence based decision making
You will also have the ability to network and drive change across multiple departments, working with peers across other functions to ensure that best practice is shared and strong customer empathy and experience is considered throughout.
What you’ll get in return:
At easyJet, we pride ourselves on a vibrant and inclusive workplace culture that supports and rewards innovation and excellence. We offer:
· Competitive base salary with up to 20% bonus potential.
· 25 days holiday, pension scheme, life assurance, and a flexible benefits package.
· Discounted staff travel scheme for friends and family
· Annual credit for discount on easyJet holidays
· ‘Work Away’ scheme, allowing you to work abroad for 30 days a year
· Electric vehicle lease salary sacrifice scheme
Location & Hours of Work
We operate a hybrid working policy of 60% of the month spent with colleagues.
We look forward to your application and the possibility of you flying high with our team!
Application Process:
Interested candidates should apply through our careers portal.
Reasonable Adjustments:
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.
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Business Area
Business Area
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Commercial Strategy & Product Lead - In Flight Retail employer: easyJet Airline Company PLC
Contact Detail:
easyJet Airline Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Strategy & Product Lead - In Flight Retail
✨Tip Number 1
Familiarise yourself with the latest trends in inflight retail and consumer behaviour. Understanding what drives customer preferences in food, beverage, and retail goods will help you stand out as a candidate who is not only knowledgeable but also passionate about the industry.
✨Tip Number 2
Network with professionals in the aviation and retail sectors. Attend industry events or join relevant online forums to connect with people who can provide insights into the role and potentially refer you to opportunities within easyJet.
✨Tip Number 3
Demonstrate your analytical skills by preparing examples of how you've used data to drive commercial decisions in previous roles. Be ready to discuss specific scenarios where your insights led to successful outcomes, as this aligns closely with the job requirements.
✨Tip Number 4
Showcase your experience in cross-functional collaboration. Prepare to discuss how you've effectively worked with various departments to implement change, as this is crucial for the role of Commercial Strategy & Product Lead.
We think you need these skills to ace Commercial Strategy & Product Lead - In Flight Retail
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Commercial Strategy & Product Lead position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in commercial strategy, technology-driven projects, and cross-functional collaboration. Use specific examples to demonstrate how you've successfully driven change and growth in previous roles.
Showcase Analytical Skills: Given the importance of data-driven decision making in this role, include examples of how you've used analytics to inform strategies or improve outcomes. Mention any experience with A/B testing or e-commerce growth to strengthen your application.
Craft a Compelling Cover Letter: Your cover letter should not only express your enthusiasm for the role but also outline how your skills and experiences make you a perfect fit. Address how you can contribute to easyJet's goals in enhancing their inflight retail offerings.
How to prepare for a job interview at easyJet Airline Company PLC
✨Understand the Role and Its Challenges
Before the interview, make sure you thoroughly understand the complexities of the In Flight Retail programme. Familiarise yourself with the challenges faced in integrating technology and managing multiple stakeholders, as this will help you articulate how your experience aligns with the role.
✨Showcase Your Strategic Thinking
Be prepared to discuss examples from your past where you've successfully driven commercial growth through strategic initiatives. Highlight your ability to balance customer needs with commercial objectives, as this is crucial for the role.
✨Demonstrate Data-Driven Decision Making
Since the role requires utilising data for decision making, come equipped with examples of how you've used analytics to inform your strategies. Discuss any A/B testing or similar methodologies you've employed to optimise outcomes.
✨Highlight Cross-Functional Collaboration
The position involves working with various teams, so be ready to share experiences where you've led or participated in cross-functional projects. Emphasise your ability to communicate effectively across departments and drive change collaboratively.