At a Glance
- Tasks: Lead design and research for AI tools that transform employee experiences.
- Company: Join easyJet's innovative AI Workforce Experience team.
- Benefits: Competitive salary, bonuses, staff travel perks, and flexible working.
- Other info: Inclusive workplace with opportunities for career growth.
- Why this job: Shape the future of work with cutting-edge AI solutions.
- Qualifications: Senior UX/UI design experience and strong portfolio required.
The predicted salary is between 60000 - 75000 £ per year.
You’ll join our AI Workforce Experience team, an emerging, high‑impact group focused on transforming how colleagues across easyJet work through AI‑enabled tools and platforms. The team partners closely with Technology, HR, Operations and Product to design employee‑facing AI solutions that are practical, trustworthy and genuinely useful.
Read on if you…
- Are a senior UX/UI Designer and Researcher who enjoys working across both disciplines
- Are excited by AI, emerging technology and shaping how work is done
- Enjoy solving complex problems and turning them into simple, trusted user experiences
- Can be based in our Luton head office around 3 days per week as part of our hybrid model
The Role
AI is changing what it means to work at easyJet — and this role sits right at the heart of that shift. As Lead UX Designer you’ll lead the design and research practice for our growing portfolio of employee‑facing AI products, including super‑agent experiences and AI productivity tooling used by colleagues across the business. This is a true 50/50 role:
- Design – translating complex AI capabilities into intuitive, high‑quality UX/UI
- Research – uncovering real colleague needs and grounding product decisions in evidence
You’ll operate as a senior individual contributor, setting the bar for quality and influence across the portfolio. Over time, the role is expected to evolve into a chapter lead, owning employee‑facing UX/UI and research across easyJet’s AI and workforce transformation agenda.
Requirements of the Role
- Proven experience as a senior UX/UI designer and/or user researcher, ideally spanning both disciplines
- A strong portfolio showing end‑to‑end design thinking — from research and insight through to polished, production‑ready design
- Experience designing internal or enterprise products, particularly complex, workflow‑driven tools
- Comfort working in ambiguity, where AI capabilities and requirements evolve quickly
- Excellent stakeholder skills — able to confidently present, influence and defend decisions with evidence
- Proficiency in Figma (essential)
- Experience with research and usability tooling (Maze, Userlytics, Hotjar or similar)
- Working knowledge of accessibility standards (WCAG/W3C)
- Experience working in agile product teams
- Familiarity with AI‑powered products and related UX challenges (trust, transparency, onboarding) is desirable but not essential
What you’ll get in return
- Competitive salary and bonus
- easyJet staff travel benefits
- Pension, life assurance and flexible benefits
- Hybrid working and a supportive, inclusive environment
Practicalities
This is a full‑time role, based in Luton, working 40 hours per week. We support hybrid working, with around 60% of time spent in the office per month.
Reasonable Adjustments
At easyJet, we are committed to building an inclusive workplace that reflects the customers we serve across Europe. We welcome applications from all backgrounds. If you require any adjustments or support during the recruitment process — including extra time for assessments or accessible interview arrangements — please contact us. We are happy to make reasonable adjustments throughout the process.
Lead UX Designer – AI Workforce Experience in Cardiff employer: easyJet Airline Company PLC
easyJet Airline Company PLC is an excellent employer that prioritises employee engagement and inclusivity, making it a fantastic place for those passionate about people insights. Located in Luton, the company offers a vibrant work culture with opportunities for professional growth, competitive benefits such as performance bonuses and health insurance, and unique travel perks that enhance the overall employee experience.
Contact Details:
easyJet Airline Company PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lead UX Designer – AI Workforce Experience in Cardiff
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at easyJet Airline Company PLC for a Lead UX Designer – AI Workforce Experience, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like easyJet Airline Company PLC before they go live!
We think you need these skills to ace Lead UX Designer – AI Workforce Experience in Cardiff
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Lead UX Designer – AI Workforce Experience at easyJet Airline Company PLC, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work easyJet Airline Company PLC does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to easyJet Airline Company PLC. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at easyJet Airline Company PLC.
How to prepare for a job interview at easyJet Airline Company PLC
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with easyJet Airline Company PLC, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. easyJet Airline Company PLC might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at easyJet Airline Company PLC!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what easyJet Airline Company PLC is looking for.
