Lead the development and continuous improvement of SchoolHire’s digital products by defining a clear product vision, strategy and business objectives.
Use customer feedback, market research, product data and industry trends to identify opportunities for product innovation.
Understand the needs of schools, hirers and other users to develop solutions that improve their experience.
Manage the product roadmap, ensuring development priorities align with customer needs and business goals.
Work closely with engineering teams and internal stakeholders to deliver effective product improvements.
Collaborate with ParentPay payment teams to improve payment processes and customer journeys.
Support commercial teams with product information, positioning, marketing messages and product launches.
Represent SchoolHire at industry events and trade exhibitions.
Responsibilities
- Define and communicate product vision, strategy and measurable objectives.
- Develop and maintain an outcome-focused product roadmap.
- Conduct customer research and market analysis to identify user challenges and product opportunities.
- Prioritise product features and improvements based on customer value and business impact.
- Work with engineering teams to assess technical requirements, scope projects and make development decisions.
- Establish product requirements, acceptance criteria and testing procedures.
- Coordinate product testing, release preparation and approval processes.
- Build relationships with internal teams, customers and external stakeholders.
- Collaborate with ParentPay teams to improve payment systems and processes.
- Provide Sales, Marketing, Customer Success and onboarding teams with product knowledge and launch support.
- Monitor product performance and use feedback and analytics to guide continuous improvements.
- Represent the company at trade shows, exhibitions and relevant industry events.
Requirements
- Previous experience in product management within a customer-focused digital product environment.
- Proven ability to develop product strategies, define product vision and manage roadmaps.
- Experience conducting customer research and using market insights and product analytics to guide decisions.
- Demonstrable experience delivering and improving digital products through testing, feedback and continuous iteration.
- Strong understanding of customer needs and the ability to translate them into practical product solutions.
- Excellent written and verbal communication skills.
- Ability to explain technical products and services in a clear and understandable manner.
- Strong organisational, planning and prioritisation skills.
- Ability to manage competing responsibilities and make informed decisions about product development priorities.
- Excellent collaboration and stakeholder management skills.
- Strategic and analytical thinking, with the ability to work independently in changing and uncertain environments.
- Experience in marketing activities and representing products at trade shows is desirable.
- Opportunity to take ownership of product strategy, vision and development.
- Exposure to digital product innovation within the education and school-hiring sector.
- Opportunity to collaborate with ParentPay’s payment technology teams.
- Cross-functional working experience with engineering, sales, marketing and customer success professionals.
- Opportunity to influence product direction using customer feedback and market insights.
- Exposure to industry events, exhibitions and networking opportunities.
- Opportunity to contribute to the continuous improvement of digital services for schools, hirers and other users.
Benefits
- Opportunity to take ownership of product strategy, vision and development.
- Exposure to digital product innovation within the education and school-hiring sector.
- Opportunity to collaborate with ParentPay’s payment technology teams.
- Cross-functional working experience with engineering, sales, marketing and customer success professionals.
- Opportunity to influence product direction using customer feedback and market insights.
- Exposure to industry events, exhibitions and networking opportunities.
- Opportunity to contribute to the continuous improvement of digital services for schools, hirers and other users.
Job Title: Product Specialist
Employer:ParentPay
Job Type: Remote
Location: United Kingdom
Salary/Rate: Not Specified
UK Visa Sponsorship: Available
UK Remote Job – Product Specialist at ParentPay (UK Skilled Worker Visa Sponsor) employer: EasyInfoBlog.com LLC
The Cinnamon Care Collection is an excellent employer, offering a supportive work environment in Bexhill-on-Sea where you can thrive as a Kitchen Assistant. With a focus on employee growth, you will have opportunities to enhance your catering skills while enjoying benefits such as staff meals and a cycle scheme, all within a team dedicated to providing exceptional dining experiences for residents.
