Job Title: Higher Clerical Assistant
Company: CRA Group
Location: United Kingdom
Salary/Rate: £132 / year
- Provide administrative and financial support to Adult Social Services
- Support administration of financial and business support systems
- Set up, maintain, and amend payments to care providers
- Set up, maintain, and amend service user charges and billing arrangements
- Monitor income and expenditure relating to care services
- Support debt recovery processes where required
- Prepare and issue contracts and contract variations to service providers
- Complete checks on financial assessments and reassessments
- Answer incoming calls and emails from service users, providers, and stakeholders
- Respond to queries from Case Managers and service users
- Maintain and update databases and computerised record systems
- Produce standard letters and correspondence
- Maintain spreadsheets and financial records
- Liaise with providers, agencies, and partner organisations
- Produce statistical and performance information as required
- Support training and development activities within the team
- Ensure compliance with safeguarding, equality, health and safety, and data protection requirements
Requirements
- Previous Administrative or Clerical experience
- Experience working with financial information and records
- Experience maintaining spreadsheets and databases
- Experience processing payments, invoices, or financial transactions
- Experience working in a customer service environment
- Experience handling telephone and email enquiries
- Experience working in a busy office environment
- Strong data entry and record management experience
- Experience using Microsoft Word and Excel
- Good attention to detail and accuracy
- Ability to work effectively as part of a team
- Good standard of education, including literacy and numeracy skills
- Strong Microsoft Word and Excel skills
- Right to Work in the UK
- 37 hours per week availability
Benefits
- Fully remote role
- Bi-weekly payment schedule
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UK Remote Job – Higher Clerical Assistant at CRA Group employer: EasyInfoBlog.com LLC
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