Finance Systems Support Officer
Employer: Seetec
Job Type: Remote
Location: United Kingdom
Salary/Rate: Β£25.9k β Β£29k / year
UK Visa Sponsorship: Not Available
Description
- Provide first-line technical support to finance system users and respond to routine enquiries.
- Log, track, troubleshoot and *escalate* system issues and support requests.
- Manage user access requests and maintain accurate system records.
- Maintain supplier, customer, user and approval-related data.
- Conduct routine data quality checks and identify inconsistencies.
- Assist with testing system upgrades, enhancements and process changes.
- Prepare user guides, FAQs and training materials.
- Support purchase order, expenses, card and travel management systems.
- Work closely with the Finance Systems Analyst and Finance Systems Manager.
- Ensure finance systems operate smoothly and data remains accurate and compliant.
Requirements
- Experience in finance, administration, systems support, data administration or helpdesk roles.
- Confidence using business systems and ability to learn new software quickly.
- Good Microsoft Excel skills, including sorting, filtering and basic formulas.
- Strong attention to detail and accuracy.
- Ability to follow procedures and maintain clear records.
- Good written and verbal communication skills.
- Ability to provide patient and effective user support.
- Experience logging, tracking and escalating technical issues.
- Basic understanding of finance processes, including invoices, purchase orders, expenses and supplier records.
- Good organisational and time-management skills.
- Ability to work with data, forms and system records.
- Commitment to safeguarding young people and vulnerable adults.
- Willingness to undergo a DBS check where required.
Benefits
- 25 daysβ annual leave, plus bank holidays and a birthday day off.
- Option to purchase additional annual leave.
- Two paid volunteering days.
- Pension scheme with 5% employee and 5% employer contributions.
- Healthcare Cash Plan, including life assurance worth three times annual salary.
- Annual salary review.
- Employee referral scheme.
- Access to BenefitHub retail discounts and additional voluntary benefits.
- Cycle to Work scheme.
- Opportunity to work in an employee-owned organisation.
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UK Remote Job β Finance Systems Support Officer at Seetec employer: EasyInfoBlog.com LLC
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