Shift Manager Jobs

Employment type: Not specified in the supplied listing. However, the employer's job advert identifies the position as part-time, with approximately 35 hours per week.

Work arrangement: In person.

Overview

Churchill's Didcot is recruiting a Shift Manager to oversee daily operations at its fish and chips store.

The successful candidate will work alongside the Store Manager and wider management team to ensure smooth shift operations, maintain food quality and hygiene standards, and deliver excellent customer service.

The role involves preparing and cooking food, supervising team members, managing stock and labour controls, and ensuring the store meets its performance targets.

It is suited to someone with leadership ability, a positive attitude and an interest in the food service or hospitality industry.

Responsibilities

• Manage daily shift operations: Take responsibility for the smooth running of the store during assigned shifts.
• Supervise and motivate staff: Lead team members, allocate duties and encourage them to maintain high service standards.
• Food preparation and cooking: Prepare and cook the store's food products while maintaining consistency, quality and presentation.
• Customer service: Ensure customers receive friendly, efficient and attentive service, responding appropriately to enquiries or complaints.
• Maintain food safety standards: Follow established food hygiene, health and safety procedures throughout store operations.
• Monitor stock levels: Support stock control activities, including stocktakes and the proper management of supplies.
• Control labour costs: Follow staffing and labour-cost measures to support efficient shift management.
• Monitor performance targets: Work with the Store Manager to achieve key performance indicators (KPIs).
• Support staff development: Help team members understand procedures and complete required training.
• Maintain store standards: Ensure the working environment remains clean, organised and safe.

Requirements

• An enthusiastic and customer-focused approach, with a genuine interest in delivering excellent service.
• Previous experience in a similar food service, hospitality or retail environment would be an advantage.
• Demonstrable leadership ability and confidence in supervising a team.
• Good communication and interpersonal skills, particularly when dealing with customers and colleagues.
• Ability to remain calm and organised in a busy, fast-paced working environment.
• Good teamwork skills and the ability to encourage colleagues to work towards shared objectives.
• Willingness and ability to carry out physically demanding duties associated with food preparation and store operations.
• Understanding of the importance of food quality, hygiene and workplace safety.
• A proactive attitude towards solving problems and maintaining smooth shift operations.
• Applicants should be prepared to undergo a satisfactory DBS check, as indicated in the advert.

Benefits

• Career progression: Opportunities to develop within the business and pursue further career opportunities.
• Training and development: Access to training, guidance and personal development support to improve operational and management skills.
• Recognition rewards: Employee recognition initiatives for good performance and contributions.
• Annual leave: 28 days of holiday, inclusive of bank holidays.
• Birthday benefit: Birthday off work when it falls on a scheduled working day.
• Staff discount: Discounts on products offered by the business.
• Supportive working environment: Opportunity to work with an established family-owned food business that emphasises employee development and customer satisfaction.