Statutory & Mandatory Training Co-ordinator – UK Visa Sponsorship in Norwich

Employer: Norfolk and Suffolk NHS Foundation Trust

Location: Hellesdon Hospital, Drayton High Road, Norwich, Norfolk, NR6 5BE, UK.

Salary: Advertised at around £28,392 – £31,157 per annum (pro rata), NHS Band 4.

Employment type: 6-month fixed-term contract.

Work arrangement: Part-time, flexible working, 15 hours per week.

Coordinate and administer statutory and mandatory training activities across Norfolk and Suffolk NHS Foundation Trust.

Maintain accurate staff training records, learning profiles and compliance information using the Electronic Staff Record (ESR) and Oracle Learning Management (OLM) systems.

Support the Trust’s transition to the National Mandatory Skills Framework by updating learning records, monitoring training compliance and improving administrative processes.

Provide specialist guidance to managers and employees on mandatory training requirements, learning records and compliance reporting.

The position is particularly suited to someone with substantial experience in NHS training administration and ESR/OLM systems who can contribute immediately.

Responsibilities

• Provide specialist administrative support for the Trust’s statutory and mandatory training function.
• Coordinate and maintain statutory and mandatory learning profiles, competencies and training assignments.
• Manage training events, course schedules and attendance records.
• Maintain accurate staff learning records using ESR and Oracle Learning Management (OLM).
• Support the implementation of the National Mandatory Skills Framework.
• Review, update and validate learning profiles and compliance reports.
• Produce and analyse statutory and mandatory training compliance reports.
• Identify data quality issues, investigate discrepancies and support improvements in compliance performance.
• Provide guidance and specialist support to managers, employees and colleagues on training administration.
• Support the development and improvement of ESR OLM processes.
• Review existing administrative procedures and identify opportunities to improve efficiency.
• Maintain accurate electronic records and ensure appropriate information management.
• Work closely with the Statutory and Mandatory Training Lead to support service delivery and ongoing development.

Requirements

• NVQ Level 3 in Business Administration or equivalent experience.
• Experience using Learning Management Systems or digital learning platforms to administer training and maintain learner records.
• Experience coordinating training programmes, course schedules and learning activities.
• Experience producing reports and management information from digital systems.
• Experience maintaining databases, electronic records and audit trails.
• Previous experience in an administrative or coordination role.
• Experience responding to enquiries and providing customer service to different stakeholders.
• Understanding of statutory and mandatory training compliance and its importance in healthcare services.
• Knowledge of data quality, confidentiality, information governance and data protection.
• Competence in Microsoft 365 applications, including Outlook, Word, Excel, Teams and SharePoint.
• Good organisational, problem-solving and analytical skills.
• Ability to prioritise competing workloads and meet strict deadlines.
• Ability to work independently with minimal supervision.
• Flexibility to work across Trust sites or through agile working arrangements when required.

Desirable qualifications and experience:

• Experience administering ESR Oracle Learning Management (OLM) or equivalent NHS workforce systems.
• Previous experience supporting statutory and mandatory training administration within an NHS organisation.
• Knowledge of NHS training frameworks, including the Core Skills Training Framework (CSTF) and National Mandatory Skills Framework.
• Qualifications in project support, quality improvement, customer service, IT or data analysis.
• Intermediate to advanced Excel and data reporting skills.

Benefits

• Competitive NHS Band 4 salary of £28,392 – £31,157 per annum (pro rata).
• Flexible working opportunities.
• Part-time working arrangement of 15 hours per week.
• Ongoing training and professional development opportunities.
• Supportive and friendly working environment.
• Opportunities to develop specialist knowledge of NHS workforce learning systems.
• Opportunity to contribute to improvements in staff training and workforce development.
• Access to staff wellbeing initiatives, including Wagestream financial wellbeing support.
• Inclusive workplace with reasonable adjustments available throughout the recruitment process.
• Opportunity to contribute to improved staff training compliance and service quality across the Trust.

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