Job Title: Competency Assessor
Company: Quilter
Location: United Kingdom – Remote
Salary/Rate: Not Specified
- Complete remote competency assessment meetings across the adviser population using in-house technology
- Identify development areas and progress them through appropriate action plans
- Work cross-functionally and draw information from all areas of the business
- Explain and enforce the oversight contract with Appointed Representatives and Registered Individuals
- Educate Appointed Representatives and Registered Individuals on compliance requirements, Treating Customers Fairly responsibilities and Good Customer Outcomes
- Deliver the risk assessment regime and assess skills, competencies and knowledge required to maintain competence
- Conduct Adviser Reviews, complete reports, provide coaching and feedback, identify risks, and elevate failings to the Firm Compliance Partner
- Provide regular feedback to senior management on issues identified within the Quilter group
- Conduct customer care calls to substantiate findings or support competency sign-off
- Manage identified issues to conclusion through enhanced monitoring, event action plans, and governance action plans
Requirements
- Level 4 Diploma qualified as a minimum
- Proven experience working within the financial services sector
- Experience in a T&C supervisory function ideally, but not essential
- Self-starter, motivated and inquisitive
- Ability to work independently and use own initiative
- Computer literate and familiar with Microsoft Office
- Ability to follow compliance rules and enforce standards
- Strong communication and questioning skills
- Sound judgment when assessing risks and developing action plans
- Experience of Network/National and IFA/restricted advice models desirable but not essential
- SMCR certified role: CASS Oversight, Functions requiring qualifications & Manager of Certification employees
- 182 hours holiday (26 days)
- Quilter Incentive Scheme
- Non-contributory company pension scheme, boostable through personal contributions
- Private Medical Insurance, with options to include partner or children
- Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence
- Healthcare Cash Plan for Jersey employees only
- Flexible benefits for UK employees, payable via salary deduction
Benefits
- 182 hours holiday (26 days)
- Quilter Incentive Scheme
- Non-contributory company pension scheme, boostable through personal contributions
- Private Medical Insurance, with options to include partner or children
- Life Assurance: 4x your salary
- Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence
- Healthcare Cash Plan for Jersey employees only
- Flexible benefits for UK employees, payable via salary deduction
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