At a Glance
- Tasks: Help pet parents with fantastic customer service and maintain store standards.
- Company: Join Jollyes, an award-winning pet retailer with a fun and friendly culture.
- Benefits: Earn £8.18 – £12.21 per hour plus bonuses and enjoy amazing discounts.
- Other info: Flexible hours, career progression opportunities, and a supportive work environment.
- Why this job: Combine your love for pets with a rewarding retail career at Jollyes.
- Qualifications: Great personality, customer service skills, and a passion for pets.
The predicted salary is between 12.21 - 12.21 £ per hour.
- Agency: Jollyes The Pet People
- Salary/Rate: £8.18 to £12.21 per hour
Retail Sales Assistant – Jollyes Pets – Blackburn.
Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents, and build a grrrreat career with Jollyes.
Following exciting recent growth, we’re looking for a talented individual to be a Sales Assistant in our Blackburn store.
So, what’s in it for you?
The Benefits
- £8.18 – £12.21 per hour plus bonus potential up to £1000 p. a. paid in two installments, terms and conditions apply.
- i Trent’s financial well‑being package, powered by Wagestream, enables access to earnings before payday plus lots more discounts and savings benefits.
- Retail Trust membership – counselling, wellbeing, and financial support for the retail industry.
- Colleague ‘Treats’ – numerous discounts on up to 800 high street retailers and online service providers, from groceries to holidays and cinema trips.
- Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit program, and much more (including ‘Tooth Fairy’ dentist on demand).
- 30% off Jollyes branded products (and 20% off other brands in store for your pet’s needs!) with discounts for our groomers and pet clinics too.
- Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%).
- Free colleague uniform and on‑site parking.
- Additional paid leave for your wedding, new pet coming home, and your birthday off!
- Enhanced Maternity leave – Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay, followed by 33 weeks at SMP if under 2 years of service)*
- Enhanced Paternity leave – partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc)*
- Top Dog Award scheme – colleague nomination scheme to recognise great service and the Jollyes values, with a ‘Cat nap day’ to enjoy a day off at Jollyes, as well as a ‘Top Dog’ badge and certificate.
- Buy/Sell holiday scheme – can purchase or sell up to 5 days, provided it doesn’t take you below the minimum entitlement!
- Cycle2Work scheme – up to 47% off a new bike & accessories via Halfords.
- Care concierge supporting colleagues who are carers with access to information, services, and benefits.
- Discounted membership for David Lloyd Clubs – access to gym, pool, spa, classes, racquet sports, kids clubs, and more.
- Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles – you really can have a great career with Jollyes!
Pro rata for part‑time colleagues.
What do we need from you?
Your role as a Sales Assistant will be to help your store colleagues maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.
We are seeking people with a fun personality who are great at interacting with pets and people.
Enjoy the challenges of a fast‑paced retail workplace.
Ideally, you will have experience in a similar, customer‑facing environment and have a hands‑on approach.
Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together.
A high level of flexibility is required as our opening hours include evenings and weekends.
Therefore, you should be flexible to cover any shifts over 7 days.
Part‑time, permanent position – 12 hours per week.
About Jollyes Pets
Jollyes is an award‑winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws.
Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’, you can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues.
Accredited by Rest Less as an age‑inclusive employer, we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we’re friendly to pet people and the planet.
To Apply
If you’re keen to develop your career in retail and benefit from future progression as we continue to grow, you’ll be warmly welcomed and your contribution truly valued.
Click the ‘apply’ button today and join our pack as a Jollyes Sales Assistant!
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Sales Assistant at Jollyes The Pet People employer: EasyInfoBlog.com LLC
Eldon Housing Association is an exceptional employer, dedicated to providing a supportive and inclusive work environment for its staff. Located in South Croydon, our team enjoys competitive pay rates, comprehensive training, and a strong focus on employee well-being, including a healthcare cash back plan and recognition schemes. Join us in making a meaningful impact in the lives of older residents while benefiting from opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant at Jollyes The Pet People
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like EasyInfoBlog.com LLC, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like EasyInfoBlog.com LLC!
We think you need these skills to ace Sales Assistant at Jollyes The Pet People
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at EasyInfoBlog.com LLC, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at EasyInfoBlog.com LLC and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show EasyInfoBlog.com LLC that you’re ready to jump in and contribute right away!
How to prepare for a job interview at EasyInfoBlog.com LLC
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
