Team Member

Here at easyHotel, we are now looking to recruit a fantastic Team Member at our Sheffield hotel. Working on 16 hours per week over two days, you will receive a competitive salary of £12.30 per hour.

As our Team Member, your goal is to help ensure our customers have a great experience when staying with us.

About easyHotel

We are easyHotel, inventing a new breed of affordable and low-carbon hotels. Our mission is to enable more people to travel by offering hotels that are simple to book, simple to use, and city-focused. Our hotels are designed for both budget travelers and those who want to save money on accommodation to enjoy the city.

We are a growing and ambitious brand aiming to become a 100-strong pan-European platform within the next 5 years. Currently, we are present in 11 countries with 42 hotels and have recently opened a hotel in Marseille.

Role & responsibilities:

• Support with day-to-day operations
• Be the first point of contact for guest experience
• Handle guest queries and complaints
• Inspect rooms and communicate issues to maintenance or housekeeping
• Ensure positive guest experiences to achieve 5-star reviews
• Ensure smooth processes through Apaleo (hotel booking system)

What’s in it for you?

• Competitive salary with bonus and commission structure
• Opportunity to join an international team with potential for career growth
• Entrepreneurial environment with involvement in all areas of the business
• Eye Test Vouchers
• Bike to work scheme
• Life Assurance scheme
• Staff discount on hotel stays
• Social events including team engagement days, summer party, and Christmas event
• Pension scheme
• Commitment to sustainability
• Training and development opportunities
• Employee Assistance Programme, including counselling sessions (T&Cs apply)

If you’d like to be part of this journey, we want to hear from you!

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