Team Member

Here at easyHotel, we are now looking to recruit a fantastic Experienced Reception Team Member at our Croydon hotel. Working on a permanent basis, you will receive a competitive salary of £12.30 per hour.

As our Team Member, your goal is to help ensure our customers have a great experience when staying with us.

About EasyHotel

We are easyHotel, and we\’re inventing a new breed of affordable and low-carbon hotels. Our mission is to enable more people to travel by offering hotels that are simple to book, simple to use, and city-focused; designed for both budget travelers and those wanting to indulge in the city.

We are a growing brand with ambitions to become a 100-strong pan-European platform within the next 5 years. Currently, we operate in 11 countries with 42 hotels, including a recent opening in Marseille.

Role & Responsibilities

• Provide flexible support with day-to-day operations
• Be the first point of contact for guests, handling queries and complaints
• Inspect rooms and coordinate with maintenance or housekeeping for any issues
• Ensure positive guest experiences, aiming for 5-star reviews
• Manage bookings and guest information through Apaleo, our hotel booking system

What’s in it for you?

• Competitive salary with bonus and commission structure
• Opportunity to join an international team with potential for career growth
• Entrepreneurial environment with involvement in various business areas
• Eye Test Vouchers
• Bike to work scheme
• Life Assurance
• Staff discount on hotel stays
• Social events throughout the year, including team days out, summer parties, and Christmas events
• Pension scheme
• Commitment to sustainability
• Training and development opportunities
• Employee Assistance Programme, including counselling sessions (T&Cs apply)

If you’re interested in joining us, we look forward to hearing from you! #J-18808-Ljbffr