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- Tasks: Support day-to-day operations and ensure guests have a fantastic experience.
- Company: easyHotel is revolutionising affordable, low-carbon hotels for budget-conscious travellers.
- Benefits: Enjoy competitive pay, flexible hours, staff discounts, and social events throughout the year.
- Why this job: Join a growing international team with real career growth potential in a fun, entrepreneurial environment.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Part-time role with 32 hours per week, perfect for students or those seeking flexible work.
Here at easyHotel, we are now looking to recruit a fantastic Night shift Team Member at our Glasgow hotel. Working on a part time, permanent basis (32 hours a week) you will receive a competitive salary of £12.30 per hour.
As our Team Member your goal is to help ensure our customers have a great experience when staying with us.
About EasyHotel: We are easyHotel, and we are inventing a new breed of affordable and low-carbon hotels. Our mission is to enable more people to travel, by offering hotels for everyone; hotels that are simple to book, simple to use and city-focused; hotels that are designed for both those travelling on a budget and those who prefer to save money on their hotel to indulge in the best the city has to offer. We are a growing and ambitious brand that aspires to become a 100 strong pan-European platform within the next 5 years. We are present in 11 countries with 42 hotels and have recently opened a hotel in Marseille.
Role & responsibilities:
- Happy with flexible working
- Support with day to day operations
- Be the first point of contact for the guest experience
- Dealing with guest queries and complaints
- Inspecting rooms and communicating to maintenance or housekeeping with any issues
- Ensuring positive guest experiences, resulting in 5* reviews
- Ensuring smooth process through Apaleo (hotel booking system)
What’s in it for you?
- Competitive salary with bonus and commission structure
- The opportunity to join an international team, with real potential to grow your career on a global stage
- An entrepreneurial working environment with opportunities to get involved in all areas of the business
- Eye Test Vouchers
- Bike to work scheme
- Life Assurance scheme
- Staff discount on hotel stay
- Social events throughout the year to include team engagement day out, summer party, & Christmas event
- Pension
- An employer who is committed to the sustainability agenda
- Training and development opportunities
- Employee Assistance Programme available including counselling sessions through a third party (T&Cs apply)
If you’d like to be part of this journey we want to hear from you!
Contact Detail:
easyHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night shift Team Member
✨Tip Number 1
Familiarise yourself with easyHotel's mission and values. Understanding their focus on affordability and sustainability will help you align your answers during the interview, showing that you're a good fit for their culture.
✨Tip Number 2
Highlight any previous customer service experience you have, especially in hospitality. Be ready to share specific examples of how you've handled guest queries or complaints effectively.
✨Tip Number 3
Prepare to discuss your flexibility and willingness to work night shifts. Since this role requires adaptability, emphasising your ability to manage different situations during late hours can set you apart.
✨Tip Number 4
Research common hotel booking systems like Apaleo. Familiarity with such tools can demonstrate your readiness to hit the ground running and contribute to the team from day one.
We think you need these skills to ace Night shift Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Night Shift Team Member position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous work experience, particularly in customer service or hospitality roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to enhance guest experiences.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at easyHotel and how your values align with their mission of providing affordable and sustainable accommodation.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at easyHotel
✨Understand the Company Culture
Before your interview, take some time to research easyHotel's mission and values. Understanding their focus on affordability and sustainability will help you align your answers with what they value in a team member.
✨Prepare for Customer Service Scenarios
As a Night Shift Team Member, you'll be the first point of contact for guests. Be ready to discuss how you would handle various guest queries and complaints. Think of examples from your past experiences that demonstrate your problem-solving skills.
✨Show Flexibility and Adaptability
Since the role involves flexible working hours, highlight your ability to adapt to changing situations. Share instances where you've successfully managed unexpected challenges or changes in your work environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
