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- Tasks: Support daily operations and enhance guest experiences at a budget hotel.
- Company: A friendly budget hotel chain in Newcastle with a focus on guest satisfaction.
- Benefits: Earn £12.30 per hour, enjoy staff discounts, and access training opportunities.
- Why this job: Join a dynamic team and make a difference in guests' stays every day.
- Qualifications: No specific qualifications required, just a passion for customer service.
- Other info: Great career growth potential and various employee perks available.
The predicted salary is between 12 - 16 £ per hour.
A budget hotel chain in Newcastle is seeking a Team Member to support day-to-day operations and enhance guest experiences. The role involves addressing guest inquiries, inspecting rooms, and ensuring smooth operation through the hotel booking system.
This position offers a competitive salary of £12.30 per hour, along with benefits such as an opportunity for career growth, staff discounts, and various employee perks including a life assurance scheme and training opportunities.
Guest Experience Specialist - 16h (Newcastle) in Newcastle upon Tyne employer: easyHotel
Contact Detail:
easyHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Specialist - 16h (Newcastle) in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Guest Experience Specialist role.
✨Tip Number 2
Prepare for the interview by researching the hotel chain and its values. We want to show that you’re not just another candidate but someone who genuinely cares about enhancing guest experiences. Tailor your answers to reflect their mission!
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. Focus on how you would handle guest inquiries and ensure smooth operations. Confidence is key, and we want you to shine during that interview!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to an amazing guest experience.
We think you need these skills to ace Guest Experience Specialist - 16h (Newcastle) in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really help us get a sense of how you'd fit into our team.
Tailor Your Application: Make sure to customise your application for the Guest Experience Specialist role. Highlight any relevant experience you have in customer service or hospitality, and mention specific skills that align with what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences. Make it easy for us to see why you’d be a great fit for enhancing guest experiences!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at easyHotel
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel chain thoroughly. Understand their values, services, and what sets them apart from competitors. This knowledge will help you answer questions confidently and show that you're genuinely interested in enhancing guest experiences.
✨Prepare for Common Guest Scenarios
Think about potential guest inquiries or complaints you might encounter in this role. Prepare responses that demonstrate your problem-solving skills and ability to remain calm under pressure. Practising these scenarios can help you feel more at ease during the interview.
✨Showcase Your Team Spirit
As a Guest Experience Specialist, teamwork is crucial. Be ready to share examples of how you've successfully collaborated with others in previous roles. Highlighting your ability to work well within a team will show that you’re a great fit for their day-to-day operations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or career growth within the company. This not only shows your enthusiasm for the role but also helps you gauge if the hotel aligns with your career aspirations.
