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- Tasks: Support daily operations and ensure guests have a fantastic experience.
- Company: Join easyHotel, a growing brand focused on affordable, low-carbon hotels.
- Benefits: Earn £12.30 per hour, plus bonuses, discounts, and career growth opportunities.
- Why this job: Be part of an international team and make a real impact on guest experiences.
- Qualifications: No specific qualifications required, just a passion for customer service.
- Other info: Enjoy flexible hours, social events, and a commitment to sustainability.
Here at easyHotel, we are now looking to recruit a fantastic Team Member at our Liverpool hotel. Working on a part time, permanent basis you will receive a competitive salary of £12.30 per hour. As our Team Member your goal is to help ensure our customers have a great experience when staying with us.
About EasyHotel: We are easyHotel, and we are inventing a new breed of affordable and low-carbon hotels. Our mission is to enable more people to travel, by offering hotels for everyone; hotels that are simple to book, simple to use and city-focused; hotels that are designed for both those travelling on a budget and those who prefer to save money on their hotel to indulge in the best the city has to offer. We are a growing and ambitious brand that aspires to become a 100 strong pan-European platform within the next 5 years. We are present in 11 countries with 42 hotels and have recently opened a hotel in Marseille.
Role & responsibilities:
- Happy with flexible working
- Support with day to day operations
- Be the first point of contact for the guest experience
- Dealing with guest queries and complaints
- Inspecting rooms and communicating to maintenance or housekeeping with any issues
- Ensuring positive guest experiences, resulting in 5* reviews
- Ensuring smooth process through Apaleo (hotel booking system)
What’s in it for you?
- Competitive salary with bonus and commission structure
- The opportunity to join an international team, with real potential to grow your career on a global stage
- An entrepreneurial working environment with opportunities to get involved in all areas of the business
- Eye Test Vouchers
- Bike to work scheme
- Life Assurance scheme
- Staff discount on hotel stay
- Social events throughout the year to include team engagement day out, summer party, & Christmas event
- Pension
- An employer who is committed to the sustainability agenda
- Training and development opportunities
- Employee Assistance Programme available including counselling sessions through a third party (T&Cs apply)
If you’d like to be part of this journey we want to hear from you!
Team Member - Part Time (Lates and Nights cover) in Liverpool employer: easyHotel
Contact Detail:
easyHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Part Time (Lates and Nights cover) in Liverpool
✨Tip Number 1
Get to know easyHotel! Before your interview, do a bit of research on the company and its mission. Understanding their focus on affordable and low-carbon hotels will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about your past experiences and how they relate to ensuring positive guest experiences, as this is key for the role.
✨Tip Number 3
Show off your flexibility! Since the role involves working part-time during lates and nights, be ready to discuss your availability and how you can adapt to the needs of the hotel. This will demonstrate your commitment to supporting day-to-day operations.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a great way to ensure your application gets noticed and shows that you’re keen to join the easyHotel family.
We think you need these skills to ace Team Member - Part Time (Lates and Nights cover) in Liverpool
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the role at easyHotel. Highlight your relevant experience and skills that align with the job description. We love seeing how you can contribute to our mission!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the Team Member position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at easyHotel
✨Know the Company
Before your interview, take some time to research easyHotel. Understand their mission of providing affordable and low-carbon hotels. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Customer Service Skills
As a Team Member, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've successfully handled customer queries or complaints. Highlighting your ability to ensure positive guest experiences will make you stand out.
✨Be Flexible and Adaptable
Since the role involves flexible working hours, be ready to discuss your availability and willingness to adapt to different shifts. Share any previous experiences where you've had to adjust quickly to changing circumstances, as this will demonstrate your suitability for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how easyHotel plans to grow in the next few years. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.