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- Tasks: Support guests and ensure a fantastic experience at our Liverpool hotel.
- Company: Join easyHotel, a vibrant international team with growth potential.
- Benefits: Earn £12.80 per hour, enjoy bonuses, discounts, and social events.
- Why this job: Be the face of hospitality and create memorable guest experiences.
- Qualifications: No specific qualifications needed, just a passion for customer service.
- Other info: Flexible hours, training opportunities, and a fun work environment await you.
The predicted salary is between 12 - 13 £ per hour.
Here at easyHotel, we are now looking to recruit a fantastic Nights Team Member at our Liverpool hotel. Working part time, you will receive a competitive salary of £12.80 per hour. As a Nights Team Member your goal is to help ensure our customers have a great experience when staying with us.
Role & responsibilities:
- Happy with flexible working
- Support with day to day operations
- Be the first point of contact for the guest experience
- Dealing with guest queries and complaints
- Inspecting rooms and communicating to maintenance or housekeeping with any issues
- Ensuring positive guest experiences, resulting in 5* reviews
- Ensuring smooth process through Apaleo (hotel booking system)
What’s in it for you:
- Competitive salary with bonus
- The opportunity to join an international team, with real potential to grow your career on a global stage
- An entrepreneurial working environment with opportunities to get involved in all areas of the business
- Eye Test Vouchers
- Bike to work scheme
- Life Assurance scheme
- Staff discount on hotel stay
- Social events throughout the year to include team engagement day out, summer party, & Christmas event
- Pension
- Training and development opportunities
- Employee Assistance Programme available including structured counselling sessions
If you’d like to be part of this journey we want to hear from you!
Team Member in Liverpool employer: easyHotel
Contact Detail:
easyHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on easyHotel. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about your past experiences and how they relate to the role of a Nights Team Member. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent easyHotel in style.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Nights Team Member position.
We think you need these skills to ace Team Member in Liverpool
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re excited about joining our team.
Tailor Your Application: Make sure to tailor your application to the Nights Team Member role. Highlight any relevant experience or skills that align with the responsibilities mentioned in the job description. We love seeing how you can contribute to our guest experience!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at easyHotel
✨Know the Company
Before your interview, take some time to research easyHotel. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Prepare for Common Questions
Think about the types of questions you might be asked, especially around customer service scenarios. Be ready to share examples of how you've handled guest queries or complaints in the past. This will demonstrate your problem-solving skills and commitment to ensuring positive guest experiences.
✨Show Your Flexibility
Since the role involves flexible working hours, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on different responsibilities. This will reassure them that you're a reliable team member who can handle the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a Nights Team Member. This shows that you're engaged and eager to learn more about the role and the company.