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- Tasks: Support daily operations and ensure guests have a fantastic experience.
- Company: Join easyHotel, a growing brand focused on affordable, low-carbon hotels.
- Benefits: Competitive pay, bonuses, career growth, and fun social events.
- Why this job: Be part of an international team and make a real impact on guest experiences.
- Qualifications: Flexibility to work various shifts and a passion for customer service.
- Other info: Opportunities for training and development in a dynamic environment.
The predicted salary is between 12 - 12 £ per hour.
Here at easyHotel, we are now looking to recruit a fantastic Team Member at our Leeds hotel. Working on a 16 hour part time, permanent basis you will receive a competitive salary of £12.30 per hour. It is essential that you are flexible to cover a variety of shifts including early mornings and evenings, including weekends. As our Team Member your goal is to help ensure our customers have a great experience when staying with us.
Role & responsibilities:
- Happy with flexible working
- Support with day to day operations
- Be the first point of contact for the guest experience
- Dealing with guest queries and complaints
- Inspecting rooms and communicating to maintenance or housekeeping with any issues
- Ensuring positive guest experiences, resulting in 5* reviews
- Ensuring smooth process through Apaleo (hotel booking system)
What’s in it for you?
- Competitive salary with bonus and commission structure
- The opportunity to join an international team, with real potential to grow your career on a global stage
- An entrepreneurial working environment with opportunities to get involved in all areas of the business
- Eye Test Vouchers
- Bike to work scheme
- Life Assurance scheme
- Staff discount on hotel stay
- Social events throughout the year to include team engagement day out, summer party & Christmas event
- Pension
- An employer who is committed to the sustainability agenda
- Training and development opportunities
- Employee Assistance Programme available including counselling sessions through a third party (T&Cs apply)
If you’d like to be part of this journey we want to hear from you! Previous applicants need not re‑apply.
Team Member in Leeds employer: easyHotel
Contact Detail:
easyHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in Leeds
✨Tip Number 1
Get to know easyHotel! Research their values and mission so you can show how you fit into their vision during your interview. This will help you stand out as a candidate who truly understands the brand.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for guests, think about how you would handle different scenarios. Role-playing with a friend can help you feel more confident when it comes to real-life situations.
✨Tip Number 3
Be flexible and ready to adapt! easyHotel is looking for someone who can cover various shifts, so highlight your availability and willingness to work different hours. This shows you're committed and ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at easyHotel. Don’t miss out on this opportunity!
We think you need these skills to ace Team Member in Leeds
Some tips for your application 🫡
Show Your Flexibility: Since the role requires flexibility with shifts, make sure to highlight your availability in your application. Let us know when you can work, especially during early mornings, evenings, and weekends!
Emphasise Customer Service Skills: As a Team Member, you'll be the first point of contact for guests. Share any relevant experience you have in customer service and how you've handled queries or complaints in the past. We love to see examples of how you've made someone's day better!
Be Authentic: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for hospitality and why you want to join easyHotel specifically.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at easyHotel
✨Know the Company
Before your interview, take some time to research easyHotel. Understand their mission, values, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Highlight any previous experience where you adapted to changing schedules or took on various responsibilities. This will demonstrate that you're ready to meet the demands of the job.
✨Customer Experience Focus
As a Team Member, your primary goal is to ensure guests have a great experience. Think of examples from your past roles where you went above and beyond for customers. Be ready to share these stories during the interview to illustrate your commitment to excellent service.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team culture, training opportunities, or how easyHotel plans to grow in the coming years. This shows that you’re not just interested in the job, but also in the company’s future.