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For Companies At a Glance
- Tasks: Support day-to-day operations and ensure guests have a fantastic experience.
- Company: Join easyHotel, where we make travel affordable and enjoyable.
- Benefits: Competitive pay, bonuses, staff discounts, and career growth opportunities.
- Why this job: Be part of a dynamic team and help create memorable guest experiences.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Enjoy social events and a supportive work environment.
The predicted salary is between 12 - 16 £ per hour.
Here at easyHotel, we are now looking to recruit a fantastic Night Shift Team Member at our Glasgow hotel. Working on a part time, permanent basis you will receive a competitive salary of £12.30 per hour. As our Team Member your goal is to help ensure our customers have a great experience when staying with us.
About EasyHotel
Our mission is to make travel more affordable with smartly designed hotels that give guests just what they need for a great night’s sleep. That means hotels that are easy to book, easy to use, and in central or well-connected locations with four-star style beds too. We keep things simple, so guests can focus on enjoying the destination or getting on with their work. Whether they’re travelling on a budget or just prefer to spend more on the experiences that matter, we’re here for them. As part of the easy family of brands, we’re known for delivering great value and service. It’s what sets us apart and what keeps our guests coming back.
Role & responsibilities
- Happy with flexible working
- Support with day to day operations
- Be the first point of contact for the guest experience
- Dealing with guest queries and complaints
- Inspecting rooms and communicating to maintenance or housekeeping with any issues
- Ensuring positive guest experiences, resulting in 5* reviews
- Ensuring smooth process through Apaleo (hotel booking system)
What’s in it for you
- Competitive salary with bonus
- The opportunity to join an international team, with real potential to grow your career on a global stage
- An entrepreneurial working environment with opportunities to get involved in all areas of the business
- Eye Test Vouchers
- Bike to work scheme
- Life Assurance scheme
- Staff discount on hotel stay
- Social event throughout the year to include team engagement day out, summer party, & Christmas event
- Pension
- Training and development opportunities
- Employee Assistance Programme available including structured counselling sessions
If you’d like to be part of this journey we want to hear from you!
Night Shift Team Member (32 hours) in Glasgow employer: easyHotel
Contact Detail:
easyHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Shift Team Member (32 hours) in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on easyHotel. Understand their mission and values so you can show how you fit into their culture. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and how you can contribute to creating those 5* guest experiences.
✨Tip Number 3
Dress the part! Even though it’s a night shift role, showing up looking professional can make a great first impression. It shows you’re serious about the job and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Night Shift Team Member (32 hours) in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application specifically for the Night Shift Team Member role. Highlight any relevant experience you have in customer service or hospitality, and don’t forget to mention your flexibility and willingness to work night shifts!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you the best candidate for the job. Remember, we’re looking for someone who can communicate effectively with our guests!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and it ensures that your application goes directly to us. Plus, you’ll get to see more about what we do at easyHotel!
How to prepare for a job interview at easyHotel
✨Know the Company
Before your interview, take some time to research easyHotel. Understand their mission of making travel affordable and their focus on customer experience. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Night Shift Team Member, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've successfully handled guest queries or complaints. Highlight how you ensured a positive experience, as this is crucial for easyHotel's reputation.
✨Be Ready for Flexibility
Since the role involves flexible working hours, be prepared to discuss your availability and willingness to adapt. Share any previous experiences where you’ve had to adjust your schedule or work in varying conditions, demonstrating your adaptability and commitment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical night shift looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
