At a Glance
- Tasks: Ensure guests have an amazing experience and assist with daily hotel operations.
- Company: Join the vibrant team at easyHotel in Glasgow.
- Benefits: Enjoy a competitive hourly rate, staff discounts, and development opportunities.
- Other info: Part-time role with a friendly international team.
- Why this job: Be the first point of contact for guests and make their stay unforgettable.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 24732 - 30228 £ per year.
easy Hotel in Glasgow is hiring a Team Member for a part-time, permanent role with a competitive hourly rate of £12.80.
You will help ensure guests have a great experience during their stay, acting as the first point of contact and assisting with day-to-day operations.
You will handle guest queries and complaints, inspect rooms, and coordinate with maintenance and housekeeping to resolve issues.
Join an international team and enjoy staff discounts, pension, and development opportunities.
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Guest Experience Specialist – Glasgow Hotel (Part-Time) employer: easyHotel
easyHotel in Milton Keynes is an excellent employer, offering a vibrant work culture that values teamwork and innovation. With competitive bonuses and ample opportunities for career advancement within an international team, employees can thrive while contributing to the upkeep of a modern hotel environment. The company prioritises employee growth and development, making it a rewarding place to build a fulfilling career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Specialist – Glasgow Hotel (Part-Time)
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at easyHotel and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Guest Experience Specialist – Glasgow Hotel (Part-Time)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at easyHotel that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at easyHotel.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at easyHotel get a sense of who you are beyond your experience!
How to prepare for a job interview at easyHotel
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at easyHotel and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
