At a Glance
- Tasks: Support daily operations and ensure amazing guest experiences at our Cardiff hotel.
- Company: Join easyHotel, where we make travel affordable and enjoyable for everyone.
- Benefits: Earn £12.30 per hour, enjoy bonuses, and access great perks like staff discounts and social events.
- Other info: Flexible hours and a fun work environment with regular team events.
- Why this job: Be part of a dynamic team with real opportunities for career growth on a global stage.
- Qualifications: No specific qualifications needed, just a passion for customer service and teamwork.
The predicted salary is between 12 - 12 £ per hour.
Here at easyHotel, we are now looking to recruit a fantastic Team Member at our Cardiff hotel. Working on a part time, permanent basis you will receive a competitive salary of £12.30 per hour.
About EasyHotel
Our mission is to make travel more affordable with smartly designed hotels that give guests just what they need for a great night’s sleep. That means hotels that are easy to book, easy to use, and in central or well-connected locations with four-star style beds too. We keep things simple, so guests can focus on enjoying the destination or getting on with their work. Whether they’re travelling on a budget or just prefer to spend more on the experiences that matter, we’re here for them. As part of the easy family of brands, we’re known for delivering great value and service. It’s what sets us apart and what keeps our guests coming back.
Role & responsibilities
- Happy with flexible working
- Support with day to day operations
- Be the first point of contact for the guest experience
- Dealing with guest queries and complaints
- Inspecting rooms and communicating to maintenance or housekeeping with any issues
- Ensuring positive guest experiences, resulting in 5* reviews
- Ensuring smooth process through Apaleo (hotel booking system)
What’s in it for you?
- Competitive salary with bonus
- The opportunity to join an international team, with real potential to grow your career on a global stage
- An entrepreneurial working environment with opportunities to get involved in all areas of the business
- Eye Test Vouchers
- Bike to work scheme
- Life Assurance scheme
- Staff discount on hotel stay
- Social event throughout the year to include team engagement day out, summer party, & Christmas event
- Pension
- Training and development opportunities
- Employee Assistance Programme available including structured counselling sessions
If you’d like to be part of this journey we want to hear from you!
Nights Team Member in Cardiff employer: easyHotel
At easyHotel, we pride ourselves on being an excellent employer, offering a competitive salary and a vibrant work culture that fosters growth and development. Our Cardiff hotel team enjoys flexible working hours, opportunities for career advancement within an international framework, and a range of benefits including staff discounts and social events that enhance team engagement. Join us to be part of a dynamic environment where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Team Member in Cardiff
✨Tip Number 1
Get to know easyHotel! Research their values and mission so you can show how you fit into their culture. When you understand what they stand for, you can tailor your approach and impress them during the interview.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and how you can contribute to creating those 5* guest experiences.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you go for your interview. It shows you’re serious about the role and respect the company’s standards.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Nights Team Member in Cardiff
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Nights Team Member role. Highlight relevant experience and skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and long-winded sentences; we want to get to know you quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at easyHotel
✨Know the Company
Before your interview, take some time to research easyHotel. Understand their mission to make travel affordable and their focus on guest experience. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Nights Team Member, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've successfully handled guest queries or complaints. Highlighting your ability to ensure positive guest experiences will set you apart.
✨Be Ready for Flexibility
Since the role involves flexible working hours, be prepared to discuss your availability. Show that you're adaptable and willing to work different shifts. This demonstrates your commitment to supporting the team and meeting the needs of the hotel.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
