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- Tasks: Support daily operations and create positive experiences for guests.
- Company: Budget hotel chain in Newcastle with a friendly atmosphere.
- Benefits: Earn £12.30 per hour, plus bonuses, discounts, and training.
- Why this job: Join a fun team and make guests feel welcome every day.
- Qualifications: No specific qualifications needed, just a passion for great service.
- Other info: Enjoy flexible hours and social events throughout the year.
The predicted salary is between 12 - 16 £ per hour.
A budget hotel chain in Newcastle upon Tyne is looking for a Team Member to join their team. The role entails supporting daily operations, being the first point of contact for guests, and ensuring positive experiences.
With a competitive hourly rate of £12.30, you will join an entrepreneurial and flexible working environment. Perks include:
- a bonus
- training opportunities
- staff discounts
- participation in social events throughout the year
Guest Experience Champion — 16h Hotel Team Member in Newcastle upon Tyne employer: EASYHOTEL.COM
Contact Detail:
EASYHOTEL.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Champion — 16h Hotel Team Member in Newcastle upon Tyne
✨Tip Number 1
Make sure to research the hotel chain before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being a Guest Experience Champion.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle guest inquiries or complaints. This will help you shine during the interview and show that you’re ready to create positive experiences.
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, especially in a role where you'll be the first point of contact for guests. Show them you mean business!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Guest Experience Champion — 16h Hotel Team Member in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for guest experiences and what makes you a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the role of Guest Experience Champion. Highlight any relevant experience you have in hospitality or customer service, and explain how you can contribute to creating positive experiences for our guests.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what matters!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at EASYHOTEL.COM
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel chain thoroughly. Understand their values, services, and what makes them stand out in the budget hotel market. This knowledge will help you answer questions confidently and show that you're genuinely interested in being a part of their team.
✨Showcase Your Customer Service Skills
As a Guest Experience Champion, your ability to connect with guests is crucial. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting these moments will demonstrate your commitment to ensuring positive experiences for guests.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle various situations, such as a guest complaint or a busy check-in period. Practising these scenarios will help you articulate your problem-solving skills and adaptability.
✨Emphasise Teamwork and Flexibility
This role requires working closely with others and adapting to changing situations. Be prepared to discuss your experience working in teams and how you handle flexible working hours. Showing that you can collaborate effectively and adjust to the needs of the hotel will make you a strong candidate.
