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For Companies At a Glance
- Tasks: Support daily operations and ensure guests have a fantastic experience.
- Company: Join easyHotel, where we make travel affordable and enjoyable.
- Benefits: Competitive pay, bonuses, career growth, and fun social events.
- Why this job: Be the face of hospitality and create memorable stays for guests.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Flexible hours and opportunities to grow within an international team.
The predicted salary is between 12 - 16 £ per hour.
Here at easyHotel, we are now looking to recruit a fantastic Team Member at our Milton Keynes hotel. Working on a permanent basis you will receive a competitive salary of £12.30 per hour. As our Team Member your goal is to help ensure our customers have a great experience when staying with us.
About easyHotel
Our mission is to make travel more affordable with smartly designed hotels that give guests just what they need for a great night’s sleep. That means hotels that are easy to book, easy to use, and in central or well-connected locations with four-star style beds too. We keep things simple, so guests can focus on enjoying the destination or getting on with their work. Whether they’re travelling on a budget or just prefer to spend more on the experiences that matter, we’re here for them. As part of the easy family of brands, we’re known for delivering great value and service. It’s what sets us apart and what keeps our guests coming back.
Role & responsibilities
- Happy with flexible working
- Support with day to day operations
- Be the first point of contact for the guest experience
- Dealing with guest queries and complaints
- Inspecting rooms and communicating to maintenance or housekeeping with any issues
- Ensuring positive guest experiences, resulting in 5* reviews
- Ensuring smooth process through Apaleo (hotel booking system)
What’s in it for you?
- Competitive salary with bonus
- The opportunity to join an international team, with real potential to grow your career on a global stage
- An entrepreneurial working environment with opportunities to get involved in all areas of the business
- Eye Test Vouchers
- Bike to work scheme
- Life Assurance scheme
- Staff discount on hotel stay
- Social event throughout the year to include team engagement day out, summer party, & Christmas event
- Pension
- Training and development opportunities
- Employee Assistance Programme available including structured counselling
If you’d like to be part of this journey we want to hear from you!
Nights Team Member in Milton Keynes employer: EASYHOTEL.COM
Contact Detail:
EASYHOTEL.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member in Milton Keynes
✨Tip Number 1
Get to know easyHotel! Research their values and mission so you can show how you fit into their culture. When you understand what they stand for, you can tailor your approach and impress them during the interview.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and how you can contribute to creating those 5* guest experiences.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you go for your interview. It shows you’re serious about the role and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Nights Team Member in Milton Keynes
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Nights Team Member role at easyHotel. Highlight your relevant experience and skills that align with the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and unnecessary fluff; just get straight to what makes you a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at EASYHOTEL.COM
✨Know the Company
Before your interview, take some time to research easyHotel. Understand their mission of making travel affordable and their focus on customer experience. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Team Member, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've successfully handled guest queries or complaints. Highlight how you ensured positive experiences, as this is crucial for easyHotel's reputation.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a difficult guest or managing multiple tasks at once. Think about how you would handle these scenarios in a way that reflects easyHotel's commitment to great service and efficiency.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team culture, training opportunities, or what success looks like in the role. This shows your enthusiasm and helps you determine if easyHotel is the right fit for you.
