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For Companies At a Glance
- Tasks: Support daily operations and ensure guests have an amazing experience.
- Company: Join easyHotel, a vibrant international team in Liverpool.
- Benefits: Earn £12.80 per hour, plus bonuses and staff discounts.
- Why this job: Be the face of hospitality and make guests smile every day.
- Qualifications: No specific qualifications needed, just a passion for customer service.
- Other info: Enjoy flexible hours, social events, and career growth opportunities.
The predicted salary is between 26500 - 26500 £ per year.
Here at easyHotel, we are now looking to recruit a fantastic Team Member at our Liverpool hotel. Working part time, you will receive a competitive salary of £12.80 per hour. As our Team Member, your goal is to help ensure our customers have a great experience when staying with us.
Role & responsibilities
- Happy with flexible working
- Support with day to day operations
- Be the first point of contact for the guest experience
- Dealing with guest queries and complaints
- Inspecting rooms and communicating to maintenance or housekeeping with any issues
- Ensuring positive guest experiences, resulting in 5* reviews
- Ensuring smooth process through Apaleo (hotel booking system)
What’s in it for you?
- Competitive salary with bonus
- The opportunity to join an international team, with real potential to grow your career on a global stage
- An entrepreneurial working environment with opportunities to get involved in all areas of the business
- Eye Test Vouchers
- Bike to work scheme
- Life Assurance scheme
- Staff discount on hotel stay
- Social events throughout the year to include team engagement day out, summer party, & Christmas event
- Pension
- Training and development opportunities
- Employee Assistance Programme available including structured counselling sessions
Team Member in Liverpool employer: EASYHOTEL.COM
Contact Detail:
EASYHOTEL.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on easyHotel. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your people skills! As a Team Member, you'll be the first point of contact for guests. So, brush up on your communication skills and think about how you can make every guest feel welcome and valued. Role-play with a friend if you need to!
✨Tip Number 3
Show off your flexibility! easyHotel loves a team player who can adapt to different situations. Be ready to discuss times when you've successfully handled unexpected challenges or changes in your previous roles.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the easyHotel family. Plus, it’s super easy to do!
We think you need these skills to ace Team Member in Liverpool
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team at easyHotel.
Tailor Your Application: Make sure to tailor your application specifically for the Team Member position. Highlight your relevant experience and skills that align with the responsibilities mentioned in the job description, like handling guest queries and ensuring positive experiences.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it shows you’re serious about joining the easyHotel family. We can’t wait to hear from you!
How to prepare for a job interview at EASYHOTEL.COM
✨Know the Company
Before your interview, take some time to research easyHotel. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Team Member, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've successfully handled customer queries or complaints. Highlighting your ability to ensure positive guest experiences will make you stand out.
✨Be Ready for Role-Specific Questions
Expect questions related to day-to-day operations and how you would handle specific situations, like inspecting rooms or using the Apaleo system. Brush up on any relevant skills or experiences that relate directly to the responsibilities outlined in the job description.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a Team Member. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.