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For Companies At a Glance
- Tasks: Support guests and ensure a fantastic experience during their stay.
- Company: Join easyHotel, a brand focused on affordable travel and great service.
- Benefits: Earn £12.30 per hour, plus bonuses and staff discounts.
- Why this job: Be part of a dynamic team and grow your career globally.
- Qualifications: No specific qualifications needed, just a passion for customer service.
- Other info: Enjoy flexible hours and fun social events throughout the year.
The predicted salary is between 12 - 13 £ per hour.
Here at easyHotel, we are now looking to recruit a fantastic Night Shift Team Member at our Glasgow hotel. Working on a part time, permanent basis you will receive a competitive salary of £12.30 per hour. As our Team Member your goal is to help ensure our customers have a great experience when staying with us.
About easyHotel
Our mission is to make travel more affordable with smartly designed hotels that give guests just what they need for a great night’s sleep. That means hotels that are easy to book, easy to use, and in central or well-connected locations with four-star style beds too. We keep things simple, so guests can focus on enjoying the destination or getting on with their work. Whether they’re travelling on a budget or just prefer to spend more on the experiences that matter, we’re here for them. As part of the easy family of brands, we’re known for delivering great value and service. It’s what sets us apart and what keeps our guests coming back.
Role & responsibilities:
- Happy with flexible working
- Support with day to day operations
- Be the first point of contact for the guest experience
- Dealing with guest queries and complaints
- Inspecting rooms and communicating to maintenance or housekeeping with any issues
- Ensuring positive guest experiences, resulting in 5* reviews
- Ensuring smooth process through Apaleo (hotel booking system)
What’s in it for you?
- Competitive salary with bonus
- The opportunity to join an international team, with real potential to grow your career on a global stage
- An entrepreneurial working environment with opportunities to get involved in all areas of the business
- Eye Test Vouchers
- Bike to work scheme
- Life Assurance scheme
- Staff discount on hotel stay
- Social events throughout the year to include team engagement day out, summer party, & Christmas event
- Pension
- Training and development opportunities
- Employee Assistance Programme available including structured counselling sessions
If you’d like to be part of this journey we want to hear from you!
Night Shift Team Member (32 hours) in Glasgow employer: EASYHOTEL.COM
Contact Detail:
EASYHOTEL.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Shift Team Member (32 hours) in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on easyHotel. Understand their mission and values, and think about how you can contribute to making travel more affordable for guests. This will show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences where you’ve gone above and beyond for a guest or resolved a tricky situation. We want to hear those stories!
✨Tip Number 3
Dress the part! Even though it’s a night shift role, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent easyHotel with pride.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Night Shift Team Member (32 hours) in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out from the crowd.
Tailor Your Application: Make sure to tailor your application specifically for the Night Shift Team Member role. Highlight your relevant experience and skills that align with our mission at easyHotel. This shows us that you’re genuinely interested in the position!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at EASYHOTEL.COM
✨Know the Company Inside Out
Before your interview, take some time to research easyHotel. Understand their mission, values, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Night Shift Team Member, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've successfully handled guest queries or complaints. Highlighting your ability to ensure positive guest experiences will make you stand out.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a difficult guest or managing a late-night emergency. Think through your responses ahead of time, focusing on how you would maintain a calm and professional demeanour while ensuring guest satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical night shift looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
