At a Glance
- Tasks: Support day-to-day operations and ensure guests have a fantastic experience.
- Company: easyHotel, known for affordable travel and great service.
- Benefits: Competitive pay, bonuses, staff discounts, and career growth opportunities.
- Why this job: Join a dynamic team and make a real impact on guest experiences.
- Qualifications: Customer service skills and a positive attitude.
- Other info: Flexible hours, social events, and training opportunities await you!
The predicted salary is between 12 - 16 £ per hour.
Here at easyHotel, we are now looking to recruit a fantastic Night Shift Team Member at our Cardiff hotel. Working on a part time, permanent basis you will receive a competitive salary of £12.30 per hour. As our Team Member your goal is to help ensure our customers have a great experience when staying with us.
About easyHotel: Our mission is to make travel more affordable with smartly designed hotels that give guests just what they need for a great night’s sleep. That means hotels that are easy to book, easy to use, and in central or well-connected locations with four-star style beds too. We keep things simple, so guests can focus on enjoying the destination or getting on with their work. Whether they’re travelling on a budget or just prefer to spend more on the experiences that matter, we’re here for them. As part of the easy family of brands, we’re known for delivering great value and service. It’s what sets us apart and what keeps our guests coming back.
Role & responsibilities:
- Happy with flexible working
- Support with day to day operations
- Be the first point of contact for the guest experience
- Dealing with guest queries and complaints
- Inspecting rooms and communicating to maintenance or housekeeping with any issues
- Ensuring positive guest experiences, resulting in 5* reviews
- Ensuring smooth process through Apaleo (hotel booking system)
What’s in it for you?
- Competitive salary with bonus
- The opportunity to join an international team, with real potential to grow your career on a global stage
- An entrepreneurial working environment with opportunities to get involved in all areas of the business
- Eye Test Vouchers
- Bike to work scheme
- Life Assurance scheme
- Staff discount on hotel stay
- Social events throughout the year to include team engagement day out, summer party, & Christmas event
- Pension
- Training and development opportunities
- Employee Assistance Programme available including structured counselling sessions
If you’d like to be part of this journey we want to hear from you!
Night Shift Team Member in Cardiff employer: EASYHOTEL.COM
Contact Detail:
EASYHOTEL.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Shift Team Member in Cardiff
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Shift Team Member role.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit easyHotel’s website regularly and apply directly through there. It shows initiative and you might just catch their eye before the competition does.
✨Tip Number 3
Prepare for the interview by knowing the company inside out. Familiarise yourself with easyHotel’s mission and values. When you can speak their language, it’ll show you’re genuinely interested in being part of the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in their minds. It’s a simple gesture that demonstrates your enthusiasm for the Night Shift Team Member position.
We think you need these skills to ace Night Shift Team Member in Cardiff
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Night Shift Team Member role. Highlight your relevant experience and skills that align with our mission at easyHotel. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the team. Remember, we’re looking for effective communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EASYHOTEL.COM
✨Know the Company
Before your interview, take some time to research easyHotel. Understand their mission to provide affordable travel and what sets them apart in the hospitality industry. This knowledge will help you answer questions more confidently and show your genuine interest in the role.
✨Prepare for Guest Scenarios
As a Night Shift Team Member, you'll be the first point of contact for guests. Think about potential guest queries or complaints you might encounter and how you would handle them. Practising these scenarios can help you demonstrate your problem-solving skills during the interview.
✨Show Your Flexibility
Since the role involves flexible working hours, be ready to discuss your availability and willingness to adapt to different shifts. Highlight any previous experience where you successfully managed changing schedules or worked in a dynamic environment.
✨Emphasise Teamwork
easyHotel values collaboration, so be prepared to share examples of how you've worked effectively in a team. Discuss any experiences where you contributed to a positive team atmosphere or helped resolve conflicts, as this will showcase your ability to fit into their culture.