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- Tasks: Manage logistics for exciting exhibitions and events, ensuring top-notch service for exhibitors.
- Company: Join Easyfairs UK & Global, a rapidly growing and dynamic events business.
- Benefits: Enjoy flexible working, birthday off, professional development, and fun company socials.
- Other info: Opportunity for career growth in a diverse and inclusive environment.
- Why this job: Be part of a passionate team making a real impact in the events industry.
- Qualifications: Experience in events, excellent communication, and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
Easyfairs UK & Global is a rapidly growing exhibition and events business having recently made a number of acquisitions and with many global launches in the pipeline. We are a dynamic and exciting team to join, with great opportunities for driven, energetic and passionate individuals. There is an opportunity to join our operations team, looking after the logistics of pre-planning and delivering a variety of exhibitions and events. We are looking for an experienced Operations Executive for our Twickenham office, who is keen to learn within a fast-paced environment.
You will be working within the Operations Team across a number of Easyfairs exhibitions, based in the UK and overseas, managing Exhibitor orders and assisting with Exhibitor queries. This role requires you to work from our Twickenham office 3 days a week, with the opportunity to work from home 2 days a week after the completion of a probationary period.
Role Responsibilities- Coordinate and manage the exhibitor stand orders and assist exhibitors with their pre-show orders to achieve revenue targets.
- Liaise with exhibitors to ensure all receive the highest level of customer service pre-show, onsite and post-show.
- Manage and produce exhibitor manuals.
- Conduct regular floorplan and exhibitor list audits.
- Run the organiser office onsite.
- Provide administrative support and form collation.
- Support the operations team pre-show and onsite during the show seasons. Predominantly UK based with potential for onsite working at overseas shows.
- Act as point of contact for exhibitor and their stand queries.
- Complete administrative tasks including booking of accommodation and travel for show team.
- Develop a professional working relationship with internal teams and external contractors and liaise with them across all services.
- Previous work experience in the exhibition or events sector.
- High standards of communication via email and over the phone.
- Excellent organisation and time-management skills.
- Impeccable customer service and problem-solving skills.
- Ability to hit deadlines and work under pressure.
- Competence in Microsoft Office products, including proficiency in Excel.
- Floorplan management and audits experience.
- Attention to detail and accuracy.
- Awareness of Health and Safety onsite.
- IOSH certification is desirable but not essential.
- Birthday day off.
- Flexible working as well as hybrid working.
- Enhanced family pay (maternity & paternity).
- Cycle to work scheme.
- Interest free travel loans.
- Free online academy to focus on professional development and upskilling.
- Specialist external performance coach services available to all employees.
- Employee assistance programme 24/7 access to our virtual GP service.
- Long service awards.
- Pension as well as offering salary sacrifice.
- Life cover.
- Group income protection.
- Fully stocked beer & wine fridge in the office.
- Regular company socials organised throughout the year.
We understand that applicants can be put off applying for a job if they feel they don't fit all of the requirements. If you're excited about working for us and have most of the skills/experience we're looking for, please go ahead and apply! Here at Easyfairs, we are passionate about the power of fostering a diverse, equitable and inclusive environment for our team to thrive in. We are proud to be an Equal Opportunity Employer.
Operations Executive in Twickenham employer: Easyfairs
Contact Detail:
Easyfairs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive in Twickenham
✨Tip Number 1
Network like a pro! Reach out to people in the events and exhibitions industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Easyfairs and understanding their recent acquisitions and upcoming events. Show us that you're genuinely interested in what we do and how you can contribute to our dynamic team.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent customer service, try role-playing common exhibitor queries with a friend. This will help you feel more confident when answering questions during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re keen on joining our team at Easyfairs!
We think you need these skills to ace Operations Executive in Twickenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Executive role. Highlight your previous work in the exhibition or events sector, and don’t forget to showcase your excellent communication and organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and the company. Mention specific experiences that demonstrate your problem-solving abilities and customer service skills, as these are key for us at Easyfairs.
Show Off Your Attention to Detail: In the events industry, details matter! Make sure your application is free from typos and errors. This not only shows your attention to detail but also reflects your professionalism, which we value highly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Easyfairs
✨Know Your Exhibitions
Before the interview, do your homework on Easyfairs and their exhibitions. Familiarise yourself with their recent events and any upcoming launches. This shows your genuine interest in the company and helps you speak confidently about how you can contribute to their operations team.
✨Showcase Your Customer Service Skills
Since the role requires impeccable customer service, prepare examples from your past experiences where you’ve successfully handled exhibitor queries or resolved issues. Highlight your problem-solving skills and how you maintained high standards of communication.
✨Demonstrate Organisational Prowess
Be ready to discuss your time-management strategies and how you stay organised, especially under pressure. You might want to share specific tools or methods you use to manage multiple tasks, like coordinating exhibitor orders and conducting audits.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the types of exhibitions you’ll be working on, or how success is measured in the operations team. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.