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- Tasks: Manage logistics for exciting exhibitions and events, ensuring top-notch service for exhibitors.
- Company: Join Easyfairs UK & Global, a rapidly growing and dynamic events business.
- Benefits: Enjoy flexible working, birthday off, professional development, and fun company socials.
- Other info: Hybrid working options available after probation; great career growth potential.
- Why this job: Be part of a passionate team making a real impact in the events industry.
- Qualifications: Experience in events, excellent communication, and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
Easyfairs UK & Global is a rapidly growing exhibition and events business having recently made a number of acquisitions and with many global launches in the pipeline. We are a dynamic and exciting team to join, with great opportunities for driven, energetic and passionate individuals. There is an opportunity to join our operations team, looking after the logistics of pre-planning and delivering a variety of exhibitions and events. We are looking for an experienced Operations Executive for our Twickenham office, who is keen to learn within a fast-paced environment.
You will be working within the Operations Team across a number of Easyfairs exhibitions, based in the UK and overseas, managing Exhibitor orders and assisting with Exhibitor queries. This role requires you to work from our Twickenham office 3 days a week, with the opportunity to work from home 2 days a week after the completion of a probationary period.
Role Responsibilities- Coordinate and manage the exhibitor stand orders and assist exhibitors with their pre-show orders to achieve revenue targets.
- Liaise with exhibitors to ensure all receive the highest level of customer service pre-show, onsite and post-show.
- Manage and produce exhibitor manuals.
- Conduct regular floorplan and exhibitor list audits.
- Run the organiser office onsite.
- Provide administrative support and form collation.
- Support the operations team pre-show and onsite during the show seasons. Predominantly UK based with potential for onsite working at overseas shows.
- Act as point of contact for exhibitor and their stand queries.
- Complete administrative tasks including booking of accommodation and travel for show team.
- Develop a professional working relationship with internal teams and external contractors and liaise with them across all services.
- Previous work experience in the exhibition or events sector.
- High standards of communication via email and over the phone.
- Excellent organisation and time-management skills.
- Impeccable customer service and problem-solving skills.
- Ability to hit deadlines and work under pressure.
- Competence in Microsoft Office products, including proficiency in Excel.
- Floorplan management and audits experience.
- Attention to detail and accuracy.
- Awareness of Health and Safety onsite.
- IOSH certification is desirable but not essential.
- Birthday day off.
- Flexible working as well as hybrid working.
- Enhanced family pay (maternity & paternity).
- Cycle to work scheme.
- Interest free travel loans.
- Free online academy to focus on professional development and upskilling.
- Specialist external performance coach services available to all employees.
- Employee assistance programme 24/7 access to our virtual GP service.
- Long service awards.
- Pension as well as offering salary sacrifice.
- Life cover.
- Group income protection.
- Fully stocked beer & wine fridge in the office.
- Regular company socials organised throughout the year.
We understand that applicants can be put off applying for a job if they feel they don't fit all of the requirements. If you're excited about working for us and have most of the skills/experience we're looking for, please go ahead and apply! Here at Easyfairs, we are passionate about the power of fostering a diverse, equitable and inclusive environment for our team to thrive in. We are proud to be an Equal Opportunity Employer.
Operations Executive in London employer: Easyfairs
Contact Detail:
Easyfairs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the events and exhibitions industry, especially those who work at Easyfairs. A friendly chat can open doors and give you insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by researching Easyfairs and its recent acquisitions. Show us that you're not just another applicant; you’re genuinely interested in our growth and how you can contribute to our exciting projects.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with exhibitors, being able to articulate your thoughts clearly and confidently is key. Consider mock interviews or even chatting with friends to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our dynamic team!
We think you need these skills to ace Operations Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Executive role. Highlight your previous work in the exhibition or events sector, and don’t forget to showcase your excellent communication and organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and the company. Mention specific experiences that demonstrate your problem-solving skills and ability to work under pressure.
Show Off Your Attention to Detail: In the events world, details matter! Make sure your application is free from typos and errors. This shows us you have the attention to detail we’re looking for, which is crucial for managing exhibitor orders and queries.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our dynamic team at Easyfairs!
How to prepare for a job interview at Easyfairs
✨Know Your Exhibitions
Before the interview, dive deep into Easyfairs' recent exhibitions and events. Familiarise yourself with their logistics and any unique challenges they faced. This will not only show your enthusiasm but also help you discuss how your experience aligns with their needs.
✨Showcase Your Customer Service Skills
Since the role requires impeccable customer service, prepare examples from your past experiences where you successfully resolved issues or enhanced client satisfaction. Be ready to explain how you would handle exhibitor queries and ensure a smooth experience for them.
✨Demonstrate Your Organisational Skills
Operations roles thrive on organisation. Bring along examples of how you've managed multiple tasks or projects simultaneously. Discuss your time-management strategies and how you prioritise tasks under pressure, especially during busy event seasons.
✨Ask Insightful Questions
Prepare thoughtful questions about the operations team and the specific challenges they face. This shows your genuine interest in the role and helps you understand if it's the right fit for you. Consider asking about their approach to managing exhibitor relationships or how they handle last-minute changes.