At a Glance
- Tasks: Support sales with customer inquiries, quotations, and order coordination.
- Company: Join Easy Job Centre, a dynamic player in the freight forwarding industry.
- Benefits: Gain valuable experience in a fast-paced environment with opportunities for growth.
- Why this job: Perfect for those eager to learn and thrive in a collaborative team culture.
- Qualifications: Must have Form 5/DSE or above; proficiency in English and Chinese is essential.
- Other info: Ideal for independent and ethical individuals ready to tackle exciting challenges.
The predicted salary is between 24000 - 36000 Β£ per year.
Responsibilities:
- Support sales team in daily operations, including handling customer inquiries, preparing quotations, coordinating orders, and compiling sales reports.
- Handle shipment In/Out in the office with major overseas and local customers.
- Assist with ad-hoc projects as assigned by the manager.
- Knowledge of operations is preferable.
Requirements:
- Form 5 / DSE or above.
- Proficiency in written and spoken English and Chinese (Cantonese and Putonghua).
- Proficiency with PC and Microsoft Office.
- Mature, independent, ethical, accountable, and a team player.
- Eager to learn and work in a dynamic environment.
Pricing & Customer Service (Freight Forwarder) employer: Easy Job Centre
Contact Detail:
Easy Job Centre Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Pricing & Customer Service (Freight Forwarder)
β¨Tip Number 1
Familiarise yourself with the freight forwarding industry. Understanding key terms and processes will help you engage in meaningful conversations during interviews and demonstrate your enthusiasm for the role.
β¨Tip Number 2
Network with professionals in the logistics and customer service sectors. Attend industry events or join relevant online forums to connect with people who can provide insights and potentially refer you to job openings.
β¨Tip Number 3
Prepare to discuss your experience with customer service scenarios. Think of specific examples where you've successfully handled inquiries or resolved issues, as this will showcase your problem-solving skills and ability to work under pressure.
β¨Tip Number 4
Research Easy Job Centre and their operations. Knowing their values, mission, and recent developments will allow you to tailor your conversation and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Pricing & Customer Service (Freight Forwarder)
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of Pricing & Customer Service in a freight forwarding context.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or sales support, particularly in logistics or freight forwarding. Use specific examples to demonstrate your ability to handle customer inquiries and prepare quotations.
Showcase Language Proficiency: Since proficiency in English and Chinese (Cantonese and Putonghua) is required, make sure to mention your language skills prominently in your application. If you have any certifications or relevant experiences that showcase your language abilities, include those as well.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role. Mention your eagerness to learn and adapt in a dynamic environment, as this aligns with the company's expectations.
How to prepare for a job interview at Easy Job Centre
β¨Know the Company and Role
Before the interview, research Easy Job Centre and understand their operations in freight forwarding. Familiarise yourself with the responsibilities of the Pricing & Customer Service role to demonstrate your genuine interest.
β¨Showcase Your Communication Skills
Since proficiency in English and Chinese is required, be prepared to showcase your language skills during the interview. Practice answering questions in both languages to show your fluency and confidence.
β¨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of examples from your past experiences where you successfully handled customer inquiries or resolved issues.
β¨Demonstrate Teamwork and Independence
Highlight your ability to work both independently and as part of a team. Share specific examples of how you've collaborated with others in previous roles while also taking initiative on your own.