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For Companies At a Glance
- Tasks: Manage motor claims, gather evidence, and liaise with clients and insurers.
- Company: FCA-regulated claims management company focused on client success.
- Benefits: Negotiable salary, supportive work environment, and career advancement opportunities.
- Why this job: Join a growing team and make a real difference in clients' lives.
- Qualifications: Experience in claims management and strong communication skills required.
- Other info: Convenient location near transport links with a dynamic office culture.
The predicted salary is between 28800 - 48000 £ per year.
We are an FCA-regulated claims management company authorised to advise, investigate, and represent clients. Due to continued growth, we are seeking an experienced Claims Handler with a strong background in claimant accident management, credit hire, and personal injury (RTA) claims. This role offers an excellent opportunity for an ambitious, knowledgeable individual eager to advance their career and contribute to the firm's continued success.
Key Responsibilities
- Manage both new and existing claims while carrying out the following duties:
- Taking detailed instructions from clients by telephone, email, and occasionally in person
- Gathering evidence, assessing liability, and determining the most appropriate course of action
- Opening and managing files using the Proclaim case management system
- Instructing credit hire companies and panel solicitors where needed
- Liaising with clients and third-party insurers
- Communicating with panel solicitors and file handlers
- Liaising with external parties, including repairers, hire companies, police, and witnesses
- Providing clear updates and explaining legal documents to clients
- Assisting clients in completing required documentation
- Contacting clients to obtain outstanding information or documentation
- Carrying out general office administration (e.g., photocopying, scanning, post handling)
Skills & Experience
- Strong knowledge and experience in establishing liability
- Previous experience in a similar role within a claims management company, credit hire company, or solicitor’s practice
- Experience dealing with clients, insurers, repairers, solicitors, engineers, and credit hire companies
- Essential knowledge of credit hire and personal injury (RTA) claims
- Proficiency in Microsoft Word, Outlook, and general IT systems; strong typing skills
- Excellent communication skills with the ability to engage clients professionally and empathetically, both in person and over the phone
Additional Information
- Location: Stratford
- Salary: Negotiable
- Start Date: ASAP
- Hours:
- Monday–Thursday: 9:00 am – 5:30 pm
- Friday: 9:00 am – 5:00 pm
- Transport: 2-minute walk from Pudding Mill Lane Station
- Please note: No agencies
Locations
Motor Claim Advisor in Bow, London employer: Easy Claim Ltd
Contact Detail:
Easy Claim Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Claim Advisor in Bow, London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We recommend practising common interview questions and even role-playing with a friend. The more prepared you are, the more confident you’ll feel when it’s time to shine!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. We suggest mentioning something specific from the interview to remind them of your conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Motor Claim Advisor in Bow, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in claimant accident management and personal injury claims. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your previous experiences make you the perfect fit for our team. Keep it engaging and professional!
Showcase Your Communication Skills: As a Motor Claims Advisor, communication is key. In your application, highlight examples where you've effectively liaised with clients or third parties. We love seeing candidates who can connect with people empathetically!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Easy Claim Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of claimant accident management, credit hire, and personal injury claims. Be ready to discuss specific cases you've handled and how you established liability. This will show your expertise and confidence in the field.
✨Practice Your Communication Skills
As a Motor Claims Advisor, you'll need to communicate clearly and empathetically with clients and third parties. Practise explaining complex legal terms in simple language. You might even want to role-play with a friend to get comfortable with different scenarios.
✨Familiarise Yourself with Proclaim
Since you'll be using the Proclaim case management system, it’s a good idea to familiarise yourself with it beforehand. If you can, find online tutorials or guides to help you understand its features. This will demonstrate your initiative and readiness to hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're genuinely interested in the role and helps you assess if it's the right fit for you.
