At a Glance
- Tasks: Oversee hotel operations at night, ensuring guest safety and satisfaction.
- Company: Eastwood Park, a stunning 19th Century country house in Gloucestershire.
- Benefits: 25 days holiday, pension scheme, private medical, and discounts at top retailers.
- Other info: Work 11-hour shifts, 3 nights a week, with great career development opportunities.
- Why this job: Join a unique setting and make a real difference to guests' experiences.
- Qualifications: Experience as a Night Porter preferred; training available for Fire Marshal and First Aider.
The predicted salary is between 22000 - 26000 € per year.
We are looking for a Night Porter to have full responsibility for overseeing and directing all hotel operations and services during the night shift whilst ensuring an exceptional guest experience and guest safety. You will be welcoming, friendly and helpful to our guests, acting as their main point of contact and ensuring all their requirements are met during the evening.
The role will involve conducting Health and Safety checks, night walks and night audit duties, and maintaining a good status awareness of all areas of the site. You will also need to manage, record and promptly resolve issues or emergencies that may arise and be confident in managing a full fire evacuation throughout the evening and following the company procedure.
Previous operational experience as a Night Porter, ideally in a similar setting would be desirable, as would qualifications as a Fire Marshal and First Aider, or a willingness to attend the training. We are looking for someone to work 11 hour shifts, 3 nights a week on a 7 day week rota.
Eastwood Park is both a leading specialist training provider for healthcare engineering, estates and facilities management in the UK and abroad, and also a delightful 19th Century country house, located within 200 acres of beautiful Gloucestershire countryside, providing a perfect setting for conferences, events, weddings.
In addition to an attractive salary, we offer:
- 25 days holiday plus bank holidays (pro-rated) and an additional holiday purchase scheme
- Pension scheme with Aviva (subject to qualifying criteria)
- Life assurance
- Private medical scheme (after 1 years' service)
- Critical illness scheme
- Plenty of free parking
- Access to a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers
- Access to 24/7 support and counselling as well as personal, emotional and financial wellbeing tools
- Online GP
All candidates must be able to demonstrate that they hold a relevant and valid permit or visa to live and work in the UK.
Night Porter in Wotton-under-Edge employer: Eastwood Park
Eastwood Park is an exceptional employer, offering a unique blend of a historic country house setting and a leading role in healthcare training. With a strong focus on employee wellbeing, we provide generous benefits including 25 days holiday, private medical schemes, and access to extensive discounts, all within a supportive work culture that encourages personal and professional growth. Join us in creating memorable experiences for our guests while enjoying the tranquillity of the Gloucestershire countryside.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Wotton-under-Edge
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role.
✨Tip Number 2
Be ready for an impromptu chat! When you apply through our website, keep your phone handy. You never know when a hiring manager might want to have a quick chat about your experience and how you can contribute to guest safety and satisfaction.
✨Tip Number 3
Show off your skills! If you have any relevant qualifications like Fire Marshal or First Aider, make sure to highlight them during interviews. It’s all about demonstrating that you’re the best fit for overseeing hotel operations during those night shifts.
✨Tip Number 4
Stay calm and collected! If you get called in for an interview, be prepared to discuss how you would handle emergencies or health and safety checks. Show us that you can manage the night shift with confidence and ensure an exceptional guest experience.
We think you need these skills to ace Night Porter in Wotton-under-Edge
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and welcoming nature shine through. We want to see how you can connect with our guests, so don’t be afraid to show a bit of your personality!
Highlight Relevant Experience:Make sure to mention any previous experience as a Night Porter or in similar roles. If you've got qualifications like Fire Marshal or First Aider, definitely include those too – they’re a big plus for us!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the role. Avoid fluff and get straight to the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Eastwood Park
✨Know the Night Shift Inside Out
Make sure you understand the specific responsibilities of a Night Porter. Familiarise yourself with the hotel operations during the night, including guest services, health and safety checks, and emergency procedures. This knowledge will show your potential employer that you're serious about the role.
✨Showcase Your People Skills
As a Night Porter, you'll be the main point of contact for guests. Practice how you would greet guests and handle their requests. Think of examples from your past experiences where you provided excellent customer service, as this will highlight your friendly and helpful nature.
✨Prepare for Emergency Scenarios
Since the role involves managing emergencies, be ready to discuss how you would handle various situations, like a fire evacuation. Brush up on relevant protocols and think of any past experiences where you successfully managed a crisis. This will demonstrate your confidence and readiness for the job.
✨Dress the Part
Even though it's a night shift, first impressions matter! Dress smartly and appropriately for the interview. This shows that you take the opportunity seriously and are ready to represent the hotel well, even in the quieter hours of the night.
