At a Glance
- Tasks: Be the friendly face of Eastwood Park, welcoming guests and ensuring a fantastic experience.
- Company: Join a charming 19th Century country house in beautiful Gloucestershire.
- Benefits: Enjoy 25 days holiday, pension scheme, private medical cover, and discounts at top retailers.
- Other info: Work in a stunning environment with opportunities for personal growth.
- Why this job: Perfect for those passionate about hospitality and delivering outstanding customer service.
- Qualifications: Experience in administration or front desk roles, with strong IT skills.
The predicted salary is between 18900 - 23100 £ per year.
At Eastwood Park Country House we are proud of the beautiful surroundings in which we work and want to make sure that lots of others get to enjoy this wonderful venue.
We are looking for an enthusiastic Hotel Receptionist to join our small team.
Working as part of the Country House team, you be responsible for the day-to-day running of the front desk.
You will be the first point of contact for all visitors to Eastwood Park and will deal with enquiries from day visitors, residents, wedding parties and guests at social functions.
You will provide a warm and friendly service to ensure everyone experiences the highest standards.
You will have a strong interest in hospitality and thrive on delivering the most outstanding customer service. In addition, we are looking for someone who has:
- Previous experience working in an administration or checking-in function.
- Experience with Microsoft Office software and confident with other IT systems specific to this role (booking and payment systems etc.).
- A warm, friendly, confident and approachable manner.
- A smart appearance with high standards of personal presentation.
The role is for 37 hours per week over 5 days on a rota basis to include evenings and weekends.
Eastwood Park is a delightful 19th Century country house, located within 200 acres of beautiful Gloucestershire countryside and provides a perfect setting for conferences, events and weddings.
In addition to an attractive salary, we offer
- 25 days holiday plus bank holidays and an additional holiday purchase scheme
- Pension scheme with Aviva (subject to qualifying criteria)
- Life assurance
- Critical Illness cover
- Private medical scheme (after 1 years' service)
- Plenty of free parking
- Access to a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers
- Access to 24/7 support and counselling as well as personal, emotional and financial wellbeing tools
- Online GP
The full job description is available upon request.
Hotel Receptionist in Wotton-under-Edge employer: Eastwood Park
Eastwood Park offers a vibrant and supportive work environment for our Breakfast Chef, where your culinary skills can shine in a picturesque country house setting. With a focus on fresh, high-quality ingredients and a guest-centric approach, we provide opportunities for professional growth and development within our dedicated kitchen team. Enjoy the benefits of flexible working hours, a collaborative culture, and the chance to create memorable dining experiences for our guests each morning.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Wotton-under-Edge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Eastwood Park. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Eastwood Park
Don't be shy about reaching out to Eastwood Park directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Receptionist in Wotton-under-Edge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Eastwood Park and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Eastwood Park
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
